Executive- Accounts Receivables

Tata Motors Global Services Limited; Jamshedpur; On-site; INR 250,000 - 350,000; Full time

Job summary

Tata Motors Global Services Limited is seeking a diligent cashier to manage cash deposits, co-payments, and hospital billing processes. You will ensure accurate postings in the hospital software and promptly update the HIMS to reflect patient balances.

The role requires 3 years of experience in a hospital cash office and proficiency in SAP, MS Office, and Advanced Excel, with GST knowledge. English and Hindi language skills are essential.

Qualifications

• Proficiency in data management, good interpersonal skills, flexible with job duties, cash/collection management and resolve settlement issue.
• Leadership behavior: Risk taking, accountability, collaboration.
• Educational qualification: B.COM.
• Technical skills: SAP, MS Office, Advanced Excel, GST knowledge.
• Language proficiency: English & Hindi.
• Experience: 3 years (preferred in cash office hospital).

Responsibilities

• Handle day-to-day cash deposit and digital payment transactions at the hospital accurately.
• Manage patient co-payments, billing collections, receipts, and balancing daily registers.
• Ensure transactions match patient records in hospital software.
• Update Hospital Information Management System (HIMS) immediately for accurate patient balances.
• Balance cash drawer at start and end of each shift against reports.
• Report cash mismatches to Cash Office Manager promptly.
• Bundle daily collections into tamper-evident bags for verification and deposit.
• Process approved refunds or deposits per hospital guidelines.
• Demonstrate good analytical and communication skills with customers.
• Operate independently within guidelines, seeking guidance in crises.
• Set and deliver personal goals per service delivery framework and quality processes.
• Ensure adherence to quality parameters and continuous improvement initiatives.

Skills

Data management

Interpersonal skills

Cash/Collections

Settlement issue resolution

Flexibility with duties

Education

B.COM

Tools

SAP

MS Office

Advanced Excel

GST Knowledge

Job description

Role & responsibilities

• Responsible for the accurate day-to-day handling of all cash deposit and digital payment transactions at the hospital
• Manage patient co-payments, discharging billing collections, issuing receipts, balancing daily registers, and preparing safe drops
• Ensure every transaction matches the patients record in the hospital software
• Update the Hospital Information Management System (HIMS) instantly to ensure patient accounts accurately show zero or remaining balances.
• Count and balance the cash drawer at the start and end of every shift against system-generated collection reports
• Note and report any cash mismatch issue immediately to the Cash Office Manager
• Bundle and seal daily shift collections into secure tamper-evident bags for manager verification and bank deposit
• Process approved patient refunds or deposit returns according to strict hospital guidelines or final clearance from all departments
• Good analytical and communication skill with customer handling experience will be preferred
• Operate largely independently within set guidelines, but proactively seek managerial guidance by identifying crisis situations
• Establish individual goals and deliver against the same as per defined service delivery framework and quality processes
• Responsible for ensuring quality standards and with in target, adherence to quality parameters and continuous improvement projects

Preferred candidate profile

1. Functional Knowledge of Skills (Must Have)

Proficiency in data management, Good interpersonal skills, Flexible with Job duties, Cash/Collection management and resolve settlement issue

2. Leadership Behavior-

Risk Taking, Accountability, Collaboration

3. Educational Qualification -

B.COM

4. Technical Skill required-

SAP, MS Office, Advance Excel, GST Knowledge

5. Language Proficiency -

English & Hindi

6. Experience Required -

3 Yrs (Preferred in Cash office Hospital)