Executive- Accounts Receivables

Tata Motors Global Services Limited; Mumbai; On-site; INR 600,000 - 850,000; Full time

Job summary

Tata Motors Global Services Limited is seeking a Cash Office Executive to manage day-to-day cash deposits and digital payments in a hospital setting. You will balance registers, update the hospital software, and ensure accurate patient accounts.

Strong data management, GST knowledge, and customer handling skills are essential. The role requires 3 years of relevant experience, proficiency in SAP, MS Office, Advanced Excel, and English/Hindi language ability.

Qualifications

• Proficiency in data management and cash/collection processes.
• Strong interpersonal skills and customer handling.
• Flexible with job duties and adherence to guidelines.
• Experience coordinating cash office functions and balancing accounts.
• Knowledge of GST and related compliance beneficial.

Responsibilities

• Responsible for accurate day-to-day handling of cash deposits and digital payments.
• Manage patient co-payments, billing collections, receipts, and daily balance reports.
• Ensure transactions match patient records in hospital software.
• Update Hospital Information Management System (HIMS) in real-time.
• Balance cash drawer at shift start/end against system reports.
• Report cash mismatches to Cash Office Manager immediately.
• Bundle daily collections into tamper-evident bags for secure deposits.
• Process refunds or deposits per hospital guidelines and approvals.
• Good analytical and communication skills with customer handling experience.
• Operate independently within guidelines and seek guidance in crises.
• Set and meet individual goals within the service delivery framework.

Skills

Data management

Interpersonal skills

Flexible with duties

Cash/Collection management

Settlement issue resolution

Education

B.COM

Tools

SAP

MS Office

Advanced Excel

GST Knowledge

Job description

Role & responsibilities

• Responsible for the accurate day-to-day handling of all cash deposit and digital payment transactions at the hospital
• Manage patient co-payments, discharging billing collections, issuing receipts, balancing daily registers, and preparing safe drops
• Ensure every transaction matches the patients record in the hospital software
• Update the Hospital Information Management System (HIMS) instantly to ensure patient accounts accurately show zero or remaining balances.
• Count and balance the cash drawer at the start and end of every shift against system-generated collection reports
• Note and report any cash mismatch issue immediately to the Cash Office Manager
• Bundle and seal daily shift collections into secure tamper-evident bags for manager verification and bank deposit
• Process approved patient refunds or deposit returns according to strict hospital guidelines or final clearance from all departments
• Good analytical and communication skill with customer handling experience will be preferred
• Operate largely independently within set guidelines, but proactively seek managerial guidance by identifying crisis situations
• Establish individual goals and deliver against the same as per defined service delivery framework and quality processes
• Responsible for ensuring quality standards and with in target, adherence to quality parameters and continuous improvement projects

Preferred candidate profile

1. Functional Knowledge of Skills (Must Have)

Proficiency in data management, Good interpersonal skills, Flexible with Job duties, Cash/Collection management and resolve settlement issue

2. Leadership Behavior-

Risk Taking, Accountability, Collaboration

3. Educational Qualification -

B.COM

4. Technical Skill required-

SAP, MS Office, Advance Excel, GST Knowledge

5. Language Proficiency -

English & Hindi

6. Experience Required -

3 Yrs (Preferred in Cash office Hospital)