Finacle Customization/Support

NITYO; Mumbai; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

NITYO is seeking a Finacle Customization/Support professional in Mumbai to provide BAU support for Finacle custom components and minor enhancements. The role requires 4–6 years of Finacle experience and a strong techno-functional grasp of Finacle 10.x modules, with on-site work at Nariman Point.

The candidate will handle functional/technical customizations, UAT/production fixes, data patching, release notes, and coordination with Infosys for incident resolution.

Qualifications

• 4–6 years in Finacle customization and support.
• Strong techno-functional knowledge of Finacle 10.x (Core, SVS, SSO, FI, C24, CSIS, CRM).
• Bachelor's degree in a relevant field.
• Mumbai-based contract role; willing to work on-site at Nariman Point.

Responsibilities

• Provide functional and technical customization support for Finacle.
• Resolve issues raised during UAT and production deploys.
• Address faults in customization programs.
• Clarify product setup and configuration queries.
• Develop and deploy minor customization requirements.
• Consult with Infosys on configurable changes for incident resolution.
• Conduct data patching and impact analysis.
• Prepare release notes and rollback plans.
• Communicate incidents that are not supported or not feasible with justification.

Skills

Finacle customization

BAU support

UAT support

Incident resolution

Data patching

Release notes

Education

Degree in a relevant field

Tools

Finacle 10.x

Job description

Finacle Customization/Support

We are seeking a skilled Finacle Customization/Support professional with 4-6 years of experience to join our team in Mumbai. This role involves providing ongoing Business As Usual (BAU) support for Finacle custom components, handling service requests, and implementing minor enhancements. The ideal candidate will possess a strong understanding of the Finacle Application on version 10.2x and demonstrate both functional and technical expertise.

Key Responsibilities

• Provide support for functional, technical, and interface customizations of the Finacle Application.
• Fix issues during bank User Acceptance Testing (UAT) and production deployment related to customizations.
• Address faults in customization programs caused by errors or bugs.
• Clarify product setup and configuration queries.
• Develop and deploy minor customization requirements.
• Consult with Infosys to recommend configuration and parameter changes for incident resolution.
• Conduct data patching, impact analysis, and prepare release notes.
• Develop rollback and implementation plans as needed.
• Communicate incidents that are ?not supported? or ?not feasible? with appropriate justifications.

Requirements

• 4-6 years of experience in Finacle customization/support.
• Strong techno-functional knowledge of Finacle 10.x, including modules such as Core, SVS, SSO, FI, C24, CSIS, and CRM.
• Degree in a relevant field.

Work Arrangements

• Type: Contract
• Location: Nariman Point, Mumbai, Maharashtra, India
• Remote work options are not specified.