Fin Ops Associate

HCL Technologies Limited; Dadri, Lucknow; On-site; INR 600,000 - 900,000; Full time

Job summary

HCL Technologies Limited in Dadri, Uttar Pradesh, seeks a FinOps Associate to oversee end-to-end billing, PO management, and collections within the O2C cycle. You will ensure accurate invoicing, drive process improvements, and maintain control over tax annexures and financial reconciliations.

You will coordinate with internal teams to validate inputs, track aging, and deliver timely management reports on DSOs, receivables, and financial performance, while ensuring compliance with contractual and

Qualifications

• Bachelor's degree in Finance, Accounting, Commerce, Business Administration, or a related discipline.
• Postgraduate qualification would be advantageous.
• Experience in finance operations, billing, accounts receivable, collections, commercial operations.

Responsibilities

• Oversee end-to-end billing processes, including input collection, validation, and invoice submission.
• Manage purchase orders, ensure sufficient coverage before invoicing.
• Lead collections and receivables management with aging analysis.
• Coordinate with commercial teams on contracts and change orders.
• Track financial performance metrics such as DSO and unbilled revenue.
• Maintain governance, controls, and compliance across billing, PO, and collections.
• Engage stakeholders and provide timely financial status updates.

Skills

Billing & invoicing

Accounts receivable

PO management

Payment reconciliation

Financial reporting

DSO management

Contractual sign-off

Financial controls

Excel reporting

Analytical thinking

Education

Bachelor's degree in Finance/Accounting/Commerce/Business Administration

Postgraduate qualification advantageous

Job description

Job Title: FinOps Associate

Job Purpose

The FinOps Associate is responsible for overseeing end-to-end billing, collections, purchase order management and financial reconciliation. The role ensures timely and accurate invoicing, strengthens commercial and financial controls.

Key Responsibilities

1. Billing Management

• Oversee the end-to-end billing process, including billing-input collection, validation, invoice preparation, submission, and customer approval.
• Oversee the collation and analysis of resource-unit counts and other billing drivers.
• Ensure the timely submission and approval of billing inputs across relevant teams.
• Coordinate internal activities associated with internal teams-BRIM inputs, project-code creation, role mapping, and other billing prerequisites.
• Establish controls to improve the accuracy and completeness of billing data.
• Identify process gaps and implement corrective and preventive measures to reduce billing errors and rework
• Ensure that invoice trackers accurately capture completed invoices, pending billing, and work-in-progress items.
• Create the first draft of billing sheets before internal or customer submission.
• Ensure the accuracy and completeness of invoices through quality checks, prerequisite validation, and supporting-document reviews.
• Monitor billing timelines and proactively address delays, dependencies, and exceptions.
• Coordinate the creation and validation of tax annexures, wherever applicable.
• Co ordinate invoice cancellations, credit-note processing, corrections, and reissuance in collaboration with internal O2C Team
• Lead the resolution of invoice disputes and ensure appropriate closure within agreed timelines.

2. Purchase Order Management

• Maintain governance over purchase order trackers, available values, utilization, validity, and renewal requirements with internal teams
• Coordinate with customers for timely PO requisition, renewal, extension, and correction.
• Ensure that sufficient PO coverage is available before invoices are submitted.
• Escalate anticipated PO shortfalls or expirations to avoid billing disruption.

3. Collections and Receivables Management

• Drive structured customer follow-ups for payment against outstanding invoices.
• Monitor invoice ageing and billing-receivable trackers, including customer-facing ageing reports.
• Coordinate payment reconciliation and the knocking-off of receipts against the billing-receivable report with O2C Team.
• Coordinate with customers and internal finance teams to resolve unidentified, short, or disputed payments.
• Identify overdue payment risks and develop appropriate collection and escalation plans.
• Provide management visibility into collection status, ageing risks, and expected cash realization.

4. Contractual and Commercial Coordination

• Coordinate the execution and signature of Statements of Work and Change Orders with the relevant commercial and contracting teams.
• Ensure that billing activities are supported by appropriate contractual documentation and approvals.
• Track commercial dependencies that could affect billing, invoicing, or collections.

5. Financial Performance and Statistics Management

• Track and manage account-level financial indicators, including:
  • Days Sales Outstanding
  • Billed Receivables
  • Unbilled Revenue
  • Unapplied Receivables
  • Provision for Doubtful Debts
  • Overdue receivables
• Develop and maintain DSO-mitigation plans and management-review decks.
• Analyze financial trends, ageing movements, billing delays, and collection performance.
• Highlight financial risks, root causes, potential business impact, and required corrective actions.
• Provide accurate and timely financial status updates to account and finance leadership.

6. Governance, Controls, and Compliance

• Establish effective governance routines for billing, collections, purchase orders, and financial performance.
• Ensure adherence to approved billing processes, contractual requirements, taxation requirements, and internal controls.
• Conduct periodic reviews of trackers, supporting documents, reconciliations, and open financial actions.
• Maintain appropriate documentation and audit trails for invoices, customer approvals, purchase orders, credit notes, and payment reconciliations.
• Identify control weaknesses and drive process standardization, automation, and continuous improvement.

7. Stakeholder Management

• Act as the primary FinOps contact for account leadership, delivery teams, finance teams, and commercial functions.
• Facilitate regular operational and financial governance reviews.
• Communicate financial issues clearly, including the impact, required action, owner, and resolution timeline.
• Escalate critical risks through the appropriate governance channels.

Qualification

• Bachelors degree in Finance, Accounting, Commerce, Business Administration, or a related discipline.
• Relevant professional qualification or postgraduate degree would be advantageous.
• Experience in finance operations, billing, accounts receivable, collections, commercial operations

Key Skills and Competencies

Functional Skills

• Billing and invoicing operations
• Accounts receivable and collections management
• Purchase order management
• Payment reconciliation
• Financial reporting and ageing analysis
• DSO management
• Commercial and contractual Sign off.
• Financial controls and compliance
• Advanced Microsoft Excel and reporting capabilities

Behavioral Competencies

• Strong analytical and problem-solving ability
• High attention to detail and financial accuracy
• Effective stakeholder and customer management
• Clear written and verbal communication
• Structured approach to governance and escalation
• Ability to manage multiple priorities and deadlines
• Strong ownership and accountability
• Continuous-improvement mindset