Field Services - Site Incharge

Wabtec; Bhopal; On-site; INR 600,000 - 800,000; Full time

Job summary

Wabtec Corporation in Bhopal is seeking a Field Services - Site Incharge to lead on-site maintenance, warranty activities, and commissioning support for designated transport systems. The role requires coordinating with customers and internal teams to ensure safety, quality, and timely service delivery.

Responsibilities include contract execution, spare management, field feedback, audits, and safety compliance.

Responsibilities

• Manage & execute Maintenance contracts of the designated site ensuring timely service delivery, delivering contractual commitments and compliance with safety and quality standards.
• Resolve customer issues with strong collaboration and ensure customer satisfaction.
• Spares & inventory management.
• Ensure feedback of field experience at all stages to improve reliability of the products.
• Periodic reporting of the open points of Customer and follow up till the action is closed.
• Manage and execute technical warranty activities including fault diagnosis, component replacement, and Customer NCR closure.
• Support during the commissioning of the Product/System on train and Locomotive and Support field validation and endurance trials of new components and retrofits.
• Train and guide site technicians on AMC procedures, documentation, and technical updates.
• Maintain safety, regulatory and contract related documentation at site for audits & renewals.
• Ensure adherence to Wabtec safety standards, promote a safety-first culture across the teams.
• Own Payment collection in coordination with commercial team.

Job description

Company name : Wabtec Corporation

Industry : Railways

Position : Field Services - Site Incharge

Location : Bhopal

Main responsibilities:

• Manage & execute Maintenance contracts of the designated site ensuing timely service delivery, delivering contractual commitments and compliance with safety and quality standards.
• Resolve customer issues with strong collaboration and ensure customer satisfaction.
• Spares & inventory management.
• Ensure feedback of field experience at all stages to improve reliability of the products
• Periodic reporting of the open points of Customer and follow up till the action is closed
• Manage and execute technical warranty activities including fault diagnosis, component replacement, and Customer NCR closure
• Support during the commissioning of the Product/System on train and Locomotive and Support field validation and endurance trials of new components and retrofits. If any in his location
• Train and guide site technicians on AMC procedures, documentation, and technical updates.
• Maintain safety, regulatory and contract related documentation at site for audits & renewals.
• Ensure adherence to Wabtec safety standards, promote a safety-first culture across the teams
• Own Payment collection in coordination with commercial team