Deputy Manager (AMC Site In-charge)

Bloom Engineering Company; Bhopal; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Bloom Engineering Company is seeking a Field Service Site Engineer - AMC to manage maintenance contracts at designated railway sites, focusing on execution targets, safety of people and machinery, and customer satisfaction.

The role requires 6–7 years in a similar railway-focused position, Bachelor's in Mechanical/Electrical/Electronics, and willingness to travel. Location: Bhopal; strong coordination and IT skills are essential for this role.

Qualifications

• Strong coordination, documentation, and communication skills.
• Strong analytical skills; adaptable to changing environments.
• Willingness to travel if required; IT literate with MS Office.
• Good technical understanding of electrical and pneumatic products/circuits; rolling stock experience preferred.

Responsibilities

• Manage & execute Maintenance contracts at the designated site, ensuring timely service delivery and safety compliance.
• Resolve customer issues with collaboration to ensure satisfaction.
• Spare parts and inventory management; maintain documentation for audits and renewals.
• Provide feedback from the field to improve product reliability and performance.
• Train site technicians on AMC procedures and updates; support warranty activities and NCR closures.

Skills

Coordination

Documentation

Communication

Analytical skills

Willing to travel

IT literate (MS Office)

Electrical & pneumatic knowledge

Rolling stock experience

Education

Bachelor's degree in Mechanical/Electrical/Electronics

Job description

Job Description

Key missions of the position:

Field Service Site Engineer - AMC is responsible for managing Maintenance contracts at designated railway sites with a focus on achieving execution targets, safety of man & Machines, deliver contractual commitments, Customer satisfaction, ensuring reliability of the product & services in strong co-ordination with team & customer.

Main responsibilities:

• Manage & execute Maintenance contracts of the designated site ensuing timely service delivery, delivering contractual commitments and compliance with safety and quality standards.
• Resolve customer issues with strong collaboration and ensure customer satisfaction.
• Spares & inventory management.
• Ensure feedback of field experience at all stages to improve reliability of the products
• Periodic reporting of the open points of Customer and follow up till the action is closed
• Manage and execute technical warranty activities including fault diagnosis, component replacement, and Customer NCR closure
• Support during the commissioning of the Product/System on train and Locomotive and Support field validation and endurance trials of new components and retrofits. If any in his location
• Train and guide site technicians on AMC procedures, documentation, and technical updates.
• Maintain safety, regulatory and contract related documentation at site for audits & renewals.
• Ensure adherence to Wabtec safety standards, promote a safety-first culture across the teams
• Own Payment collection in coordination with commercial team

Education/Training

- Bachelor s degree in Mechanical / Electrical / Electronics

Professional Experience :

6 to 7 years of experience in a similar role preferably in railway field with team handling.

Key Competences (Transversal/Professional)

Competence

• Strong coordination, documentation, and communication skills
• Strong analytical skills, Flexible attitude to work in changing environment
• Ready to travel if required
• IT literate and fully conversant with all Microsoft Office applications
• Should have a good technical understanding of electrical and pneumatic products/ circuits.
• Relevant rolling stock experience is preferable

Languages

English , Hindi , Regional language

Location : Bhopal (transferable based on business needs)