Deputy Manager (AMC Site In-charge)

Wabtec; Bhopal; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Wabtec in India seeks a Field Service Site Engineer – AMC to manage maintenance contracts at designated railway sites, ensuring safety, timely service delivery, reliability of products and customer satisfaction through strong coordination with the team and the customer.

Key duties include contract execution, spare and inventory management, fault diagnosis and warranty activities, field validations, and training site technicians on AMC procedures and documentation.

Qualifications

• Strong coordination, documentation, and communication skills.
• Strong analytical skills, flexible attitude to a changing environment.
• Ready to travel if required.
• IT literate and proficient with Microsoft Office applications.
• Good technical understanding of electrical and pneumatic products/circuits.

Responsibilities

• Manage & execute Maintenance contracts of the designated site ensuring timely service delivery and compliance with safety and quality standards.
• Resolve customer issues with collaboration to ensure satisfaction.
• Spares & inventory management.
• Provide feedback from field experiences to improve product reliability.
• Report open points to customers and follow up until closure.
• Support warranty activities including fault diagnosis and component replacement.
• Assist in commissioning and field validation of products and retrofits.
• Train site technicians on AMC procedures, documentation, and updates.
• Maintain site safety, regulatory, and contract documentation for audits.

Skills

Coordination

Documentation

Communication

Analytical skills

Travel readiness

Education

Bachelor’s degree in Mechanical/Electrical/Electronics

Tools

MS Office

Job description

Field Service Site Engineer - AMC is responsible for managing Maintenance contracts at designated railway sites with a focus on achieving execution targets, safety of man & Machines, deliver contractual commitments, Customer satisfaction, ensuring reliability of the product & services in strong co-ordination with team & customer.

Main responsibilities:

• Manage & execute Maintenance contracts of the designated site ensuing timely service delivery, delivering contractual commitments and compliance with safety and quality standards.
• Resolve customer issues with strong collaboration and ensure customer satisfaction.
• Spares & inventory management.
• Ensure feedback of field experience at all stages to improve reliability of the products
• Periodic reporting of the open points of Customer and follow up till the action is closed
• Manage and execute technical warranty activities including fault diagnosis, component replacement, and Customer NCR closure
• Support during the commissioning of the Product/System on train and Locomotive and Support field validation and endurance trials of new components and retrofits. If any in his location
• Train and guide site technicians on AMC procedures, documentation, and technical updates.
• Maintain safety, regulatory and contract related documentation at site for audits & renewals.
• Ensure adherence to Wabtec safety standards, promote a safety-first culture across the teams
• Own Payment collection in coordination with commercial team

Education/Training

- Bachelor’s degree in Mechanical/Electrical/Electronics

Professional Experience

6 to 7 years of experience in a similar role preferably in railway field with team handling.

Competence

Strong coordination, documentation, and communication skills

Strong analytical skills, Flexible attitude to work in changing environment

Ready to travel if required

IT literate and fully conversant with all Microsoft Office applications

Should have a good technical understanding of electrical and pneumatic products/ circuits.

Relevant rolling stock experience is preferable

Languages

Location : Bhopal (transferable based on business needs)

Additional Information

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.