Field Service Engr II

Honeywell International Inc.; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Honeywell International Inc. in Mumbai is seeking an Engineer - Services to perform field service on DCS/PLC/SCADA systems. The role focuses on preventive, corrective, and emergency maintenance at customer sites, with a base location in Mumbai.

You will travel 70-80% across Maharashtra, support offshore ONGC platforms, and be the single point of contact for designated customers. The position requires 5–8 years of hands-on experience and strong communication skills.

Qualifications

• Experience 5–8 years with DCS/ PLC/SCADA systems.
• Engineer degree in Instrumentation or Electronics.
• Willingness to travel 70–80% within Maharashtra and offshore as needed.
• Strong communication skills.

Responsibilities

• Perform preventive, corrective, and emergency maintenance on DCS/PLC/SCADA at customer sites.
• Conduct site visits per SLAs and plan travel 70-80% of time in Maharashtra.
• Troubleshoot and fix hardware/software faults; document actions.
• Coordinate with customers and build long-term relationships.
• Ensure compliance with ISO, HSE, and Honeywell guidelines.
• Be available for 24x7 support during exigencies.
• Direct service projects and migrations; occasional offshore assignments.

Skills

DCS/PLC/SCADA

Field service

Troubleshooting

Documentation

Education

B.E. Instrumentation/Electronics

Job description

Job Description

Business details : HPS – Lifecycle Solutions & Services

Position : Engineer - Services

Qualifications : B.E- Instrumentation/ Electronics

Base Location : Mumbai

Job Profile - Field Service Engr II

Responsibilities

• Engineer is expected to carry out preventive maintenance / corrective / emergency maintenance visits at customer sites on DCS/PLC/SCADA systems
• Preventive Maintenance –Backup, Modification, Report Submission, Supervision of system Cleaning of existing running system.
• Corrective Maintenance – Restoring the system from any faults in the system
• Shutdown Maintenance
• Possess fluent oral & written communications skills
• PC troubleshooting and Networking
• Documentation - 40 % documentation is involved
• Knowledge of DCS and PLC with a hands-on experience.
• Matured skills in independent troubleshooting / problem resolution on these platforms.
• Understand customer needs & extend Service Support at site / remote for prompt issue closure ensuring adherence to Honeywell Process and Quality matrices.
• Build, Develop & Sustain Customer relationships with effective Customer management.
• Should be able to plan site visits as per agreed SLAs with customer.
• Required travel 70% to 80% of the time anywhere in Maharashtra
• Be available 24x7 for support during exigencies.
• Candidate will have to keep himself technically updated by completing the assigned trainings.
• The candidate will need to Build, Develop & Sustain Customer relationships with effective Customer management.
• The job will involve Executing Service projects and migrations and will demand long stay at customer sites.
• Execute Service projects and migrations
• Identify prospects, conduct pre-sales site assessment, and develop them into firm leads.
• Constantly probe opportunities for migrations, add-ons & work seamlessly with customers to reduce their pain areas by pitching-in the right solution
• ISO, HSE, commercial guidelines and all Honeywell Process compliance is must.
• Be a single point contact for all customer needs for designated customers.
• Added advantage if knowledge of Honeywell System
• Must be willing to serve and be deputed as Site Support Specialist (Resident support Engineer) 24x7, 365 days.
• Ready to work on ONGC Platforms (Offshore) for upto 45 Days per visit on rotation basis
• Ready to work on other western region sites (Maharashtra, MP etc) as a 'Service Engineer' when not as Site Support Specialist (Resident Support Engineer).
• Office Process should be followed timely and accurately.
• Politeness and good communication skills are required during interactions.
• Leave process and frequency should be followed as per the standard regional process.

Qualifications

Engineer should have minimum 5-8 years of experience working on DCS/PLC/Scada system.

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.