Field Service Engineer ( Third Party Payroll)

Bruker Corporation; Kolkata District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Bruker Corporation in India seeks a field service engineer to install, maintain and support XRD and XRF systems, ensuring timely, high-quality service for scientists. You will diagnose complex instrument issues, communicate clearly with customers, and travel extensively to customer sites across regions.

A strong background in physics or instrumentation is essential. The role requires 2–4 years of hands-on experience with analytical instruments, and willingness to travel up to 80%.

Qualifications

• MSc in Physics or Material Science, or BE in Instrumentation/Electronics.
• 2–4 years of service experience installing and repairing complex electronic systems.
• Experience with XRD/XRF is a plus.
• Excellent customer focus with ability to interact with scientists at high levels.
• Excellent verbal and written communication, and familiarity with TCP/IP.

Responsibilities

• Perform installations, maintenance and after sales support of XRF and XRD systems.
• Diagnose, analyze and repair complex equipment quickly.
• Communicate professionally with internal and external customers.
• Travel approximately 70–80% as required.

Job description

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity and customer success in life science molecular research, in applied and pharma applications, in microscopy and nano analysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.

Today, worldwide more than 11,000 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the worlds leading analytical instrumentation companies, Bruker is strongly committed to further fully meeting its customers needs as well as to continue to develop state-of-the-art technologies and innovative solutions for todays analytical questions.

Responsibilities

• To perform installations, maintenance and after sales support of the following products: X-Ray Fluorescence spectrometers, Single Crystal and X-Ray Diffraction systems
• Demonstrated ability to analyze, diagnose, and repair complex equipment problems in a minimum amount of time.
• Ability to communicate effectively in a professional manner with both internal and external customers.
• Familiarity with the operation and use of standard electronic test equipment.
• Familiarity with the use of personal computers.

Qualifications

• M Sc. (Physics or Material Science ) or B.E. ( Instrumentation , Electronics )
• Minimum 2-4 years previous service experience installing and repairing complex electronic systems
• Experience with XRD/XRF is a plus
• Strong technical skills involving analytical instrumentation
• Experience in the 21 CFR Part 11 and pharma compliance space
• Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with Scientists that possess a Ph.D. (or Master s Degree)
• Excellent verbal ,written, MS office ,computer, technical data, communication and presentation skills with knowledge of TCP/IP protocols and ability to communicate complex technical issues in an easy to understand manner
• Excellent organizational skills with ability to work independently ,prioritize, multi-task, follow through and meet deadlines within an entrepreneurial and customer-focused work environment
• Ability and willingness to travel approximately 70-80% as required