Field Service Engineer ( Third Party Payroll)

Bruker Corporation; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Bruker Corporation in India seeks a Field Service Engineer to install, maintain and support XRD/XRF systems across customer sites. You will diagnose complex issues, communicate effectively with scientists, and ensure timely service with a strong focus on quality and customer satisfaction.

The role requires 2–4 years of relevant experience, a strong technical background in analytical instrumentation, and willingness to travel up to 70–80% of the time.

Qualifications

• M Sc. in Physics or Materials Science or BE in Instrumentation/Electronics.
• 2–4 years of service experience installing and repairing complex electronic systems.
• Experience with XRD/XRF is a plus.
• Strong technical skills involving analytical instrumentation.
• Ability to travel approximately 70–80% as required.
• Excellent customer focus with ability to communicate with scientists.

Responsibilities

• Install, maintain and provide after-sales support for XRD/XRF systems.
• Diagnose, analyze, and repair complex equipment problems quickly.
• Communicate professionally with internal and external customers.
• Familiarity with standard electronic test equipment and PCs.
• Travel approximately 70–80% as required.

Skills

Strong communication

Customer focus

Independent worker

Organizational skills

Travel readiness

Education

M Sc. (Physics or Materials Science)

B.E. (Instrumentation, Electronics)

Tools

XRD

XRF

Job description

Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity and customer success in life science molecular research, in applied and pharma applications, in microscopy and nano analysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.

Today, worldwide more than 11,000 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meeting its customers’ needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions.

Responsibilities

• To perform installations, maintenance and after sales support of the following products: X-Ray Fluorescence spectrometers, Single Crystal and X-Ray Diffraction systems
• Demonstrated ability to analyze, diagnose, and repair complex equipment problems in a minimum amount of time.
• Ability to communicate effectively in a professional manner with both internal and external customers.
• Familiarity with the operation and use of standard electronic test equipment.
• Familiarity with the use of personal computers.

Qualifications

• M Sc. (Physics or Material Science ) or B.E. ( Instrumentation , Electronics )
• Minimum 2-4 years previous service experience installing and repairing complex electronic systems
• Experience with XRD/XRF is a plus
• Strong technical skills involving analytical instrumentation
• Experience in the 21 CFR Part 11 and pharma compliance space
• Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with Scientists that possess a Ph.D. (or Master's Degree)
• Excellent verbal ,written, MS office ,computer, technical data, communication and presentation skills with knowledge of TCP/IP protocols and ability to communicate complex technical issues in an easy to understand manner
• Excellent organizational skills with ability to work independently ,prioritize, multi-task, follow through and meet deadlines within an entrepreneurial and customer-focused work environment
• Ability and willingness to travel approximately 70-80% as required

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.