Field Service Engineer - Delhi

Danaher; New Delhi; On-site; INR 500,000 - 750,000; Full time

Job summary

Leica Biosystems, a Danaher operating company, invites applications for a Field Service Engineer to deliver on-site and remote service for histology, digital pathology and advanced staining products to academic research and clinical diagnostic customers in North India, with coverage across Delhi NCR.

Responsibilities include installation, preventive maintenance and breakdown support, building strong relationships with laboratory managers and clinicians, and contributing to service revenue

Qualifications

• Degree in Biomedical engineering, Electronics, or IT.
• Strong understanding of computer hardware, software, networking, and remote support tools.
• Excellent written and spoken English.

Responsibilities

• Installation, preventive maintenance, and breakdown support of histology, digital pathology, and advanced staining products.
• Build strong relationships with laboratory managers, pathologists and clinicians and gather market feedback.
• Support commercial and service growth toward annual revenue targets.

Job description

Job Description:

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer (FSE) will be in charge of delivering excellent service support either on site or via phone, email and remote support to end users and channel partners on our core histology, digital pathology and advanced staining products to our academic research, clinical diagnostic customers in North India. FSE is responsible for installation, maintenance and repair of the system with full technical background of the system, use of proper tools and understanding of the standard process.

This position reports to the Regional Service Manager [North-East] and is part of the Service department located in New Delhi and will be an on-site role to cover entire Delhi NCR and North India as per requirement.

In this role, you will have the opportunity :

• For Installation, Preventive maintenance, Breakdown Support and all Operation related activity, manage service activities effectively within assigned territory while meeting response-time and productivity targets.
• Build strong relationships with laboratory managers, Pathologists, Bio-medical, hospital stakeholders and gather customer feedback and proactively communicate market insights to management.
• Commercial and Service growth towards achievement of annual service revenue targets.

The essential requirements of the job include:

• Degree in Bio-medical engineering, Electronics, IT and experience in Clinical diagnostic or Histopathology product supports.
• Good understanding of computer hardware, software, networking, and remote support tools.
• Good command of written and spoken English and a team player with own initiative who focus on problem solving skills

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Extensive travel =/>50%, Overnight journey within North Region
• Ability to respond to customer service needs on short notice when required.
• Ability to lift, move or carry equipment up to 120 lb.
• Valid driving license preferred.

Leica Biosystems,a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.