Field Service Engineer- Baddi

Domino Group; India; On-site; INR 300,000 - 500,000; Full time

Job summary

Domino Group is seeking a Field Service Technician in Solan, Himachal Pradesh. You will be responsible for the daily maintenance and installation of printers at customer sites, ensuring maximum uptime and customer satisfaction.

The ideal candidate holds a Diploma in Electrical/Electronics/Mechatronics with 1-3 years of experience and a strong desire for a career in field service. The role requires willingness to travel and fluency in the local language.

Qualifications

• 1-3 years of experience in a similar field.
• Own vehicle for business travel.
• Strong desire for a career in field service.

Responsibilities

• Daily maintenance of Domino printers to ensure maximum up-time.
• On-site service and customer support.
• Conducting on-site printer trials and installations.

Skills

Diploma in Electrical/Electronics/Mechatronics

Field service experience

Fluency in local language

Education

Diploma with at least 60% marks

Job description

About Us

Domino India, a fully owned subsidiary of Domino Printing Sciences, Cambridge, UK is the most preferred solution provider for industrial coding, marking and printing solutions for past 25 years in India! Global manufacturers across the food and beverage, life sciences, personal care, agrochemical, and industrial sectors trust Domino to support them with innovative coding, marking, and digital printing solutions. Our products help ensure the success of manufacturers’ products by allowing them to create differentiated packaging, protect against counterfeiting, and ensure governmental and regulatory compliance. From best before dates on eggs to serialized identifying codes on medicines, to batch codes on electronic components, to competition codes in confectionery, Domino helps to enable product safety, improved supply chain management, and brand protection.

About the Role

Daily and routine maintenance of Domino printers at customer site to ensure maximum up‑time and customer satisfaction. The key responsibilities include on‑site service and customer support, studying different types of packaging machines and site readiness for printer installation, conducting on‑site (online) printer trials, installing and maintaining Domino products, and meeting service & spares budget for the assigned geographical territory.

About You

• Diploma in Electrical/Electronics/Mechatronics with at least 60% marks and 1–3 years of experience.


• Own vehicle for business travel.


• Age ≤ 27 at the time of application.


• Sound mental and physical health with no history of serious medical illness.


• Strong desire for a career in field service.


• Willingness to travel.


• Ability to write service reports in English.


• Fluency in local language.

What Can You Expect

We are a highly successful company, large enough to offer career development opportunities yet small enough for your contribution to be readily recognized and rewarded. Our culture is built on our core values: Collaboration, Listening, Expertise, Ambition and Responsibility. We think Domino is a great place to work and if you join us, you’ll find yourself part of an organisation that really cares about their people, offering challenging and rewarding careers. It’s about working with great people to do more. Team Spirit, Commitment and a Positive Attitude are central to our success. We aim to provide a supportive environment where you can develop your career.