Field Service Engineer

Gravity Consultants; Pune District, Talegaon Dabhade; On-site; INR 200,000 - 450,000; Full time

Job summary

Gravity Consultants is seeking a Field Service Engineer to support customers with on-site installation, repair and maintenance, ensuring systems operate reliably.

You will track progress, document activities, and provide regular feedback on technical issues while communicating clearly with clients. Travel to client sites in the Pune region is expected. Experience with maintaining technical equipment and fault finding at component level is preferred.

Qualifications

• Experience in customer support tasks and field service.
• On-site installation, repair and maintenance of equipment.
• Track and document progression of tasks.
• Technical training and customer communication.
• Fault finding at component level and repairs.

Responsibilities

• Perform customer support tasks on-site.
• Carry out installation, repair, management and maintenance activities.
• Track and document progression of service tasks.
• Provide regular feedback on technical issues.

Skills

Customer support

On-site installation

Field service engineering

Technical equipment management

Fault finding

Documentation

Job description

Required Candidate profile

• To perform customer support tasks.
• To Perform all on-site activities related to installation, repair, management and maintenance
• To Track & document the progression
• Field Service Engineering
• Experience with managing and preserving technical equipment

• To Suggest and implement solution on the quality .
• Technical training and communication with customers..
• Fault Finding at component level (Repairing).
• To give the regular feedback for any technical.