Field Service Engineer

BlackBerry Inc.; Faridabad District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

ABB in Faridabad, India, is seeking an experienced service engineer to perform maintenance and troubleshooting of analytical systems including gas chromatographs, continuous gas analyzers, and water analyzers. You will be the on-site focal point, ensuring maximum uptime and reliable operation of installed systems.

The role requires 5–10 years of hands-on experience, a diploma/BE in Electronics & Instrumentation, and strong English communication.

Qualifications

• Diploma or BE in Electronics & Instrumentation Engineering from a recognized university.
• 5–10 years of practical experience with analytical products (gas chromatographs, continuous gas analyzers, water analyzers).
• Effective diagnostic and analytical troubleshooting skills with a proactive, customer-focused approach.
• Experience in service planning, documentation, and effective communication with customers and internal stakeholders.
• Willing to travel across the West region for service-related work.
• Fluent in English with strong technical communication skills.

Responsibilities

• Perform routine preventive maintenance, breakdown maintenance, and troubleshooting of analytical systems to ensure uptime.
• Serve as the on-site technical focal point, monitoring analyzer performance and ensuring seamless day-to-day operation.
• Plan and execute maintenance schedules, coordinate spare parts, and prepare service reports and documentation.
• Promote operational excellence by identifying improvements and collaborating with cross-functional teams.

Skills

Analytical troubleshooting

Technical communication

Customer focus

Field service planning

Education

Diploma / BE in Electronics & Instrumentation Engineering

Tools

Gas Chromatographs

Water analyzers

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to: Service Team Leader

Your role and responsibilities:

• Perform routine preventive maintenance, breakdown maintenance, and troubleshooting of analytical systems including Gas Chromatographs, continuous gas analyzers, and water analyzers to ensure maximum uptime and reliability.
• Serve as the on-site technical focal point, providing prompt support, monitoring analyzer performance, and ensuring seamless day-to-day operation of installed systems.
• Plan and execute maintenance schedules, maintain spare parts inventory coordination, and prepare accurate service reports and documentation for effective communication and closure of activities.
• Promote operational excellence by identifying improvement opportunities, optimizing maintenance practices, and collaborating with cross-functional teams to enhance customer satisfaction.

#LI-Onsite

This role contributes to the Measurement & Analytics Business Area in the Faridabad-India region. Main stakeholders include Customers, Service Team Leader, Sales, and Product Support Teams.

Qualifications for the role:

• Diploma / B.E. in Electronics & Instrumentation Engineering from a recognized university.
• 5-10 years of practical experience in Analytical products, specifically Gas Chromatographs, continuous gas analyzers, and water analyzers.
• Effective diagnostic and analytical troubleshooting skills with a proactive, customer-focused approach.
• Experience in service planning, documentation, and effective communication with customers and internal stakeholders.
• Willing to travel across the West region for service-related work.
• Fluent in English with strong technical communication skills.

Our team dynamics: You will join a technically proficient, customer-focused, and collaborative team, where you will be able to thrive and further enhance your technical skills.

More about us

The Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division’s portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing 'before' and 'after' values, enabling efficient operations and environmental sustainability through measurement.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world

Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.