Field Service and Technical Advising Specialist

GE Vernova, Inc.; Dadri; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

GE Vernova's Steam Power business seeks a Lead Field Service & Technical Advising Specialist-Generator to lead Turbogenerator outages across GE and other OEM fleets from sites in India, notably Uttar Pradesh.

You will act as Site Lead/Technical Lead, manage safety and customer relationships during outages, coordinate with Engineering, Sourcing, Project Management, Safety and Quality, and deliver outage KPIs with quality outcomes.

Qualifications

• Bachelor's degree in electrical engineering from an accredited university.
• 7+ years on-site field experience in Turbogenerator outages (100 MW+).
• Strong communication skills for internal/external customers during outage execution.
• Willingness to travel extensively within India.

Responsibilities

• Lead outages as Site Lead/Technical Lead, manage safety and customer relationships during outages, drive issue resolution within outage schedule.
• Converge outage work with rotor/stator repair on GE and other OEM fleets.
• Hands-on experience overhauling GE and other OEM generators.
• Coordinate with Engineering, Sourcing, Project Management, Safety and Quality to meet KPI targets and customer satisfaction.
• Ensure compliance with company standards and regulations during outage execution.
• Interact with vendors/customers for planning and execution of outages.
• Provide technical solutions and support outage documentation and procedures.
• Maintain site DMS rigor to achieve outage milestones.
• Apply business tools and processes to outages scope.
• Follow Field Service Management processes for Generator Core services and repair outages.
• Use technical data analysis to support recommendations and share lessons learned.
• Capture, report and implement outages best practices.

Skills

Outage execution

Generator systems

Customer relation

MS Office

MS Project

Communication skills

Leadership

Education

Bachelor's in Electrical Engineering

Tools

MS Project

MS Office

Job description

Job Description Summary

As Lead Field Service & Technical Advising Specialist-Generator, you shall be responsible for execution of Turbogenerator outages of own fleets as well as Other OEM fleets in SQDC (Safety-Quality-Delivery-Cost) sequence.

Your Role/ Responsibilities

• Working as Site Lead /Technical Lead for assigned Turbogenerator outages including dealing with all technical & safety matters related to outage execution, owning the customer relationship during outage duration, and driving customer issues resolution within outage schedule.


• Should be convergent with rotor repair as well as Stator repair work of GE fleet as well as other OEM fleets.


• Hands on experience related to overhauling of complete generator of GE fleet as well as other OEM fleets.


• Align towards outage execution excellence, including cross-functional coordination with Engineering, Sourcing, Project Management, Safety and Quality functions to achieve outage execution KPIs and customer satisfaction.


• Ensure adherence to compliance as per company standards, laws & regulations during outage execution.


• Interacting with vendor/customer for planning and execution of the outages


• Analysis & providing technical solutions to problems being encountered /identified by Thermal Power Utilities in consultation with Engineering.


• Support & create Methods Statements & Field Procedures Standards and project specific technical documentation to support outages for identified OEM Generator fleets.


• Ensure regular rigor towards site DMS to achieve field service outage milestones.


• Ensure consistent application of business tools and processes applicable to the scope of outages being executed.


• Follow Field Service Management processes for Generator Core services as well as Repair Outage.


• Uses technical experience for data analysis to support recommendations. Collaborates with internal and cross-functional resources to arrive at conclusions.


• Capture, report & implement outages best practices.


• Drive lessons learned and technical close-out with tangible outcomes/deliverables.

Required Qualifications

• Bachelor's degree in electrical engineering/or equivalent from an accredited university or college.


• Significant experience in the outage execution of large Turbogenerators, preferably on 100 MW and above.


• At least 7+ years of on-site field experience in executing Turbogenerator outages at various sites/customer.


• Excellent communication skills while interacting with internal/external customers for outage execution.


• Strong oral and written communication skills.

Mobility Requirements

• Shall be operating from Home/Desired Location under work from Remote policy for GE Vernova TFAs.


• Extensive travelling to thermal power stations mainly in India for outage execution.

Desired Characteristics

Technical Skills

• Should have sound fundamentals and knowledge on Turbogenerator technologies with operational aspects of various fleets.


• Rich services exposure to Turbogenerator outage execution skills mainly on turbogenerators of 50 MW and above.


• Sound exposure to constructional features for successful outage execution and key deliverables.


• Proficiency in MS Office applications (MS word/MS excel/MS Power Point) etc


• Sound understanding of time/cost control for assigned services outage execution related site activities of Turbogenerator Overhaul within assigned time & cost estimates.


• Exposure and knowledge on scheduling packages such as MS Project shall be preferred. Analytical skills to troubleshoot various operational problems of Turbogenerators.


• Exposure to outage execution process like outage planning/outage execution including site mobilization/execution of job along-with designated vendors/ outage closure/ Outage feedback & Lesson Learnt.


• Experience on Generator rotor & stator rewinding shall be added advantage.

Behavioural Skills

• Good observational and analytical skills.


• Sense of Urgency Able to quickly organize and spearhead external vendors as the team to achieve desired outcome.


• Systematic approach to understand problems, learn solutions, and train others.


• A good get along with colleagues/vendors and Customers.


• Strong interpersonal and leadership skills.

GE Vernova's Steam Power business provides a broad portfolio of technologies and services that help industrial and non-renewable energy power plants deliver reliable power as they transition to a lower carbon future. We aspire to an inclusive employer, focused on creating a work environment where diversity is encouraged. Join us to see what we can achieve together!

Additional Information

Relocation Assistance Provided: Yes