Field Sales-B2B

Adecco India; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Adecco India is seeking a dynamic B2B Field Sales professional to manage and grow strategic enterprise relationships in the telecom/technology space. You will drive revenue by understanding client objectives and aligning them with innovative solutions.

As a primary contact, you will conduct regular customer visits, update CRM records, pursue upsell opportunities, and collaborate with product, marketing, and operations to deliver seamless solutions while maintaining high customer satisfaction and

Qualifications

• Graduate with 2+ years in Key Account Management or B2B sales.
• Experience in Telecom/ISP or technology-driven industries preferred.
• Proven track record of meeting/exceeding sales targets.
• Strong account management, client relationships, and negotiation skills.
• Proficient in CRM tools and data analysis.

Responsibilities

• Build and maintain strong, long-term relationships with key enterprise customers.
• Understand client business objectives and align them with innovative technology solutions.
• Conduct regular customer visits and ensure timely updates in CRM systems.
• Identify opportunities for upselling and cross-selling, contributing to revenue growth.
• Act as the primary point of contact for customers, ensuring prompt resolution of queries and issues.
• Develop and execute strategic account plans to maximize revenue and profitability.
• Monitor market trends, competitor activities, and industry developments to provide valuable insights to customers.
• Collaborate closely with internal teams (product, marketing, operations) to deliver seamless solutions.
• Ensure compliance with customer documentation (CAF), billing, and payment collection processes.
• Maintain high standards of customer satisfaction and service excellence.

Skills

Key Account Management

B2B Sales

Telecom/ISP Experience

CRM Tools

Negotiations

Account Relationship Building

Data Analysis

Education

Bachelor's degree

MBA preferred

Tools

CRM Tools

Job description

Job Description: B2B Field Sales

Overview

We are seeking a dynamic and results-driven Sales to manage and grow strategic customer relationships. The ideal candidate will have strong experience in B2B sales, account management, and the telecom/technology sector, with a proven ability to drive revenue and deliver exceptional client service.

Key Responsibilities

• Build and maintain strong, long-term relationships with key enterprise customers.
• Understand client business objectives and align them with innovative technology solutions.
• Conduct regular customer visits and ensure timely updates in CRM systems (CVR & Account Information System).
• Identify opportunities for upselling and cross-selling, contributing to revenue growth.
• Act as the primary point of contact for customers, ensuring prompt resolution of queries and issues.
• Develop and execute strategic account plans to maximize revenue and profitability.
• Monitor market trends, competitor activities, and industry developments to provide valuable insights to customers.
• Collaborate closely with internal teams (product, marketing, operations) to deliver seamless solutions.
• Ensure compliance with customer documentation (CAF), billing, and payment collection processes.
• Maintain high standards of customer satisfaction and service excellence.

Preferred Candidate Profile

• Graduate or (MBA preferred) with minimum 2+ years of relevant experience in Key Account Management or B2B sales.
• Experience in Telecom/ISP or technology-driven industries is highly preferred.
• Proven track record of consistently achieving or exceeding sales targets.
• Strong skills in:
  • Account management
  • Client relationship building
  • Sales presentations and negotiations
• Proficiency in CRM tools and data analysis.
• Strategic thinker with awareness of market trends and industry dynamics.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, target-driven environment.