Field Operation Associate

Confederation of Indian Industry (CII); Pune District, Mumbai, Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

Confederation of Indian Industry (CII) in Pune, Maharashtra is seeking a proactive Field Operations Executive to coordinate with hospitals, clinics and diagnostic centres, manage day-to-day field activities, and ensure seamless onboarding of healthcare partners.

The role requires 1–5 years in field operations, strong English communication, excellent coordination and relationship management, willingness to travel for field visits, and the ability to work in a fast-paced, target-driven environment.

Qualifications

• Graduate with 1–5 years in field operations or healthcare operations.
• Excellent English communication is mandatory.
• Willing to travel for field visits and partner interactions.
• Strong coordination and relationship management.
• Ability to work in a fast-paced, target-driven environment.

Responsibilities

• Coordinate with hospitals, clinics, diagnostic centres and healthcare partners.
• Manage day-to-day field operations and partner coordination.
• Conduct regular field visits.
• Ensure smooth onboarding and activation of healthcare partners.
• Coordinate with internal teams for service delivery and issue resolution.
• Track operational activities, performance and partner requirements.
• Maintain strong relationships with healthcare partners.
• Identify operational gaps and implement timely solutions.
• Achieve assigned operational and business targets.
• Prepare regular field visit and performance reports.

Skills

Field operations

Field sales

Healthcare operations

English communication

Communication skills

Interpersonal skills

Internet proficiency

Field visits

Problem solving

Relationship management

Target driven

Education

Any Graduate

Job description

Role & responsibilities:

• Coordinate with hospitals, clinics, diagnostic centres and healthcare partners.
• Manage day-to-day field operations and partner coordination.
• Conduct regular field visits.
• Ensure smooth onboarding and activation of healthcare partners.
• Coordinate with internal teams for service delivery and issue resolution.
• Track operational activities, performance and partner requirements.
• Maintain strong relationships with healthcare partners.
• Identify operational gaps and implement timely solutions.
• Achieve assigned operational and business targets.
• Prepare regular field visit and performance reports.

Preferred candidate profile:

• Any Graduate with 1 to 5 years of relevant experience.
• Experience in Field Operations / Field Sales / Healthcare Operations preferred.
• Excellent English communication skills Mandatory.
• Strong communication, coordination and interpersonal skills.
• Good understanding of Internet and online platforms.
• Comfortable with field visits and partner/customer interactions.
• Strong problem-solving and relationship management skills.
• Ability to work in a fast-paced, target-driven environment.
• Immediate joiners preferred.