Field Officer

Aiviue; Udham Singh Nagar District; On-site; INR 144,000 - 216,000; Full time

Job summary

Namra Finance Ltd. in Udham Singh Nagar, Uttarakhand, is seeking a dedicated Field Officer to support financial inclusion and community development.

The role involves direct engagement with clients, driving customer acquisition, and ensuring timely loan disbursement. You will conduct KYC verifications, manage loan collections, and maintain portfolio health while leveraging smartphones and proprietary apps for data entry and reporting.

Qualifications

• 0–5 years of experience in a field-based role.
• Proven ability in Customer Acquisition and Business Sourcing.
• Experience with Loan Disbursement and Loan Collection processes.
• Skilled in conducting thorough KYC Verification.
• Excellent Communication Skills and Interpersonal Skills for client engagement.
• Proficiency in Smartphone Usage and Mobile Application Handling for data entry and reporting.
• Strong aptitude for Relationship Building with customers and communities.
• Proactive approach and meticulous attention to detail.
• Willingness to learn and adapt in a dynamic environment.

Responsibilities

• Actively engage in customer acquisition and business sourcing in the assigned territory.
• Facilitate the smooth disbursement of loans to eligible customers and manage loan collections.
• Conduct KYC verification and ensure regulatory compliance.
• Build strong relationships with customers and communities through regular field visits.
• Efficiently use smartphones and mobile apps for data entry, processing, and reporting.

Skills

Customer Acquisition

Business Sourcing

Loan Disbursement

Loan Collection

KYC Verification

Communication Skills

Interpersonal Skills

Smartphone Usage

Mobile Application Handling

Relationship Building

Education

12th Pass

Job description

Namra Finance Ltd. is seeking a dedicated and proactive Field Officer to join our dynamic team in Udam Singh Nagar, Uttarakhand. This permanent, full-time position offers a unique opportunity to be at the forefront of our mission, directly contributing to financial inclusion and community development. We are looking for an individual who is passionate about making a tangible impact and building strong relationships withinthe local community.

We welcome candidates with 0 to 5 years of experience, making this an excellent opportunity for both fresh graduates eager to start their career and seasoned professionals looking for a new challenge in the financial sector. The annual salary for thisday shift position ranges from INR 144,000 to INR 216,000, reflecting our commitment to attracting and retaining top talent who are ready to grow with us.

As a Field Officer, youwill be at the forefront of our operations, directly engaging with clients and communities. Your primary responsibilities will include actively engaging in customer acquisition and business sourcing activities, identifying potential clients and expanding our customer base within the assigned territory. You will facilitatethe smooth disbursement of loans to eligible customers, ensuring all procedural guidelines are met, and diligently manage loan collection processes, ensuring timely repayments and maintaining healthy portfolio quality. A critical part of your role will involve conducting thorough KYC (Know Your Customer)verification processes, accurately collecting and validating necessary documentation to comply with regulatory standards and mitigate risks. You will utilize strong communication and interpersonal skills to build lasting relationships with customers, addressing their queries, providing financial guidance, and fostering trust in Namra FinanceLtd. This involves regular field visits and proactive engagement to understand customer needs and offer appropriate financial solutions. Furthermore, you will efficiently use smartphones and proprietary mobile applications for data entry, transaction processing, and reporting, ensuring accurate and real-time updatesof customer information and field activities, thereby contributing to operational efficiency and data integrity.

To succeed in this role, you should possess excellent communication and interpersonal skills, a strong aptitude for relationship building, and proficiency in smartphone usage and mobile application handling. A proactive approach to customer acquisition, business sourcing, and meticulous attention to detail in KYC verification, loan disbursement, and collection are essential. While 0-5 years of experience is preferred, we value enthusiasm, a strong work ethic, anda willingness to learn and adapt. This is a day shift, work-from-office position based in Udam Singh Nagar. If you are a driven individual looking to contribute to financial empowerment and community growth

Requirements

• 0-5 years of experience in a field-based role.
• Proven ability in Customer Acquisition and Business Sourcing.
• Experience with Loan Disbursement and Loan Collection processes.
• Skilled in conducting thorough KYC Verification.
• Excellent Communication Skills and Interpersonal Skills for client engagement.
• Proficiency in Smartphone Usage and Mobile Application Handling for data entry and reporting.
• Strong aptitude for Relationship Building with customers and communities.
• Proactive approach and meticulous attention to detail.
• Willingness to learn and adapt in a dynamic environment.

Qualifications

12th Pass

Skills

• Customer Acquisition
• Business Sourcing
• Loan Disbursement
• Loan Collection
• KYC Verification
• Communication Skills
• Interpersonal Skills
• Smartphone Usage
• Mobile Application Handling
• Relationship Building