Field Officer

Aiviue; Nashik District; On-site; INR 144,000 - 216,000; Full time

Job summary

Namra Finance Ltd. in Nashik, Maharashtra, India, is seeking a dedicated Field Officer to join our growing team. This permanent, full-time role combines office coordination with extensive field visits to reach customers and drive financial inclusion.

You will acquire customers, explain our products, perform KYC, assist loan disbursement, and handle collections while building lasting relationships. Strong communication, interpersonal skills, and smartphone proficiency are essential.

Qualifications

• 0–5 years of relevant field experience.
• Strong communication and interpersonal skills for daily client interaction.
• Proficiency with smartphones and mobile apps for data entry and reporting.
• Experience with KYC, document collection and regulatory compliance.
• Ability to identify potential clients and generate leads to expand the customer base.

Responsibilities

• Drive customer acquisition and business sourcing in the assigned territory.
• Perform thorough KYC verification and collect required documents.
• Guide customers through loan applications and facilitate disbursement of funds.
• Manage loan collections and follow up on repayments.
• Build and maintain strong customer relationships as a trusted advisor.

Skills

Customer Acquisition

Business Sourcing

Loan Disbursement

Loan Collection

KYC Verification

Communication Skills

Interpersonal Skills

Smartphone Usage

Mobile Application Handling

Relationship Building

Education

12th Pass

Job description

Namra Finance Ltd. is seeking a dedicated and proactiveField Officer to join our growing team in Nashik, Maharashtra, India. This is a permanent, full-time position that plays a pivotal role in expanding our reach and serving our community. As a Field Officer, you will be the faceof Namra Finance, building trust and facilitating financial inclusion for individuals and businesses within your assigned territory. While based out of our office, this role requires significant field presence to connect directly with our valued customers.

We are looking for an enthusiasticindividual with 0 to 5 years of experience, making this an excellent opportunity for both fresh graduates eager to start their career and experienced professionals looking for a new challenge. Strong communication skills and exceptional interpersonal skills are essential, as you will beinteracting with a diverse range of clients daily. Proficiency in smartphone usage and the ability to handle mobile applications for various operational tasks are also key requirements for success in this dynamic role. We value individuals who are self-motivated, customer-centric, andpossess a strong ethical compass.

Your day-to-day responsibilities will involve comprehensive customer acquisition and business sourcing, where you will identify potential clients, explain our financial products, and generate new leads to expand our customer base. You will be responsible forthorough KYC verification, collecting necessary documents, and ensuring compliance with all regulatory guidelines to maintain the integrity of our operations. A significant part of your role will include facilitating loan disbursement, guiding customers through the application process, and ensuring the timely and accurate releaseof funds. Furthermore, you will manage loan collection activities, following up with customers for timely repayments and professionally addressing any payment-related issues. Cultivating strong, lasting relationships with customers is paramount; you will act as a trusted advisor, understanding their financial needsand providing excellent service. You will also be expected to efficiently utilize company-provided mobile applications on your smartphone for data entry, customer profiling, transaction recording, and submitting regular reports to your branch manager, ensuring all field activities are accurately documented.

This full-time, permanent position offers a competitive annual salary ranging from INR 144,000 to 216,000, along with the stability of a day shift. Join Namra Finance Ltd. and contributeto our mission of empowering communities through accessible financial services. If you are passionate about making a tangible impact and thrive in a field-based role, we encourage you to apply today.

Requirements

• 0 to 5 years of experience in a relevant field.
• Strong communication skills and exceptional interpersonal skills for daily client interaction.
• Proficiency in smartphone usage and the ability to handle mobile applications for operational tasks, data entry, and reporting.
• Ability to perform comprehensive customer acquisition and business sourcing, identifying potential clients and generating leads.
• Experience with thorough KYC verification, document collection, and regulatory compliance.
• Capability to facilitate loan disbursement, guiding customers through applications and ensuring timely fund release.
• Skill in managing loan collection activities and addressing payment-related issues professionally.
• Proven ability to build and maintain strong customer relationships, acting as a trusted advisor.
• A dedicated, proactive, self-motivated, and customer-centric approach with a strong ethical compass.

Qualifications

12th Pass

Skills

• Customer Acquisition
• Business Sourcing
• Loan Disbursement
• Loan Collection
• KYC Verification
• Communication Skills
• Interpersonal Skills
• Smartphone Usage
• Mobile Application Handling
• Relationship Building