Field Officer

Aiviue; India; On-site; INR 144,000 - 216,000; Full time

Job summary

Namra Finance Ltd. in Nashik, Maharashtra, invites a motivated Field Officer to join our office on a permanent, full-time basis. The role focuses on expanding financial inclusion by engaging with clients, sourcing business, and ensuring smooth loan disbursement processes.

You will perform KYC checks, explain our financial products, manage follow-ups for repayments, and build lasting client relationships. A 0–5 year track record in customer engagement, strong communication, and proficiency with

Qualifications

• 0 to 5 years of experience in customer engagement and business development.
• Proven ability in Customer Acquisition and Business Sourcing.
• Experience with Loan Disbursement and Loan Collection activities.
• Meticulous attention to detail for KYC Verification processes.
• Strong Communication Skills and Interpersonal Skills for effective Relationship Building.
• Proficiency in Smartphone Usage and Mobile Application Handling for efficient operations.
• A proactive approach and genuine interest in serving the community.

Responsibilities

• Identify and engage potential clients within assigned territory.
• Conduct market research to understand local needs.
• Explain Namra Finance Ltd.'s financial products and services to meet client requirements.
• Meticulously conduct KYC verification and process documentation.
• Facilitate loans disbursement and guide clients through the approval process.
• Proactively manage loan collection activities and follow-ups.
• Build trust-based relationships to drive repeat business and referrals.
• Record client interactions and progress using company smartphones and apps.

Skills

Customer Acquisition

Business Sourcing

Loan Disbursement

Loan Collection

KYC Verification

Communication Skills

Interpersonal Skills

Smartphone Usage

Mobile App Handling

Relationship Building

Education

12th Pass

Job description

Namra Finance Ltd. is a leading financialinstitution committed to empowering individuals and businesses across India through accessible and responsible financial services. We are currently seeking a highly motivated and customer-focused Field Officer to join our dedicated team in Nashik, Maharashtra, India. This is a permanent, full-time position, requiring a commitment to a day shift and work from our office, where you will play a pivotal role in expanding our reach and fostering financial inclusion within the local community. As a Field Officer, you will be at the forefrontof our operations, directly engaging with clients and contributing to their economic upliftment.

We are looking for candidates with 0 to 5 years of experience who possess a strong drive for customer engagement and business development. Essential skills include proven abilitiesin customer acquisition and business sourcing, alongside meticulous attention to detail for KYC verification. Strong communication and interpersonal skills are paramount for building lasting relationships, and proficiency in smartphone usage and mobile application handling is required for efficient daily operations. A proactive approach anda genuine interest in serving the community are highly valued.

Your daily responsibilities will involve actively identifying and engaging potential clients within your assigned territory, conducting thorough market research to understand local needs, and effectively explaining Namra Finance Ltd.'s diverse range of financialproducts and services to meet their specific requirements. You will be responsible for meticulously conducting KYC verification processes, ensuring all necessary documentation is accurately collected, verified, and processed in strict compliance with regulatory guidelines and company policies. A key part of your rolewill be facilitating the smooth and timely disbursement of loans, guiding clients through each step of the application and approval process with clarity and professionalism. Furthermore, you will proactively manage loan collection activities, which includes regular follow-ups with clients, addressing anyrepayment concerns, and maintaining a healthy portfolio. Building and nurturing strong, trust-based relationships with clients will be crucial for long-term success, repeat business, and positive word-of-mouth referrals, requiring exceptional interpersonal skills and a consistentlycustomer-centric approach. You will also efficiently utilize company-provided smartphones and mobile applications to record client interactions, process applications, track your daily schedule, and report on your progress, ensuring seamless data management and operational efficiency.

This role offersa competitive annual salary ranging from INR 144,000 to INR 216,000, reflecting your contribution to our growing organization. Join Namra Finance Ltd. and become a vital part of a teamdedicated to making a tangible difference in people's lives through accessible financial solutions.

Requirements

• 0 to 5 years of experience in customer engagement and business development.
• Proven ability in Customer Acquisition and Business Sourcing.
• Experience with Loan Disbursement and Loan Collection activities.
• Meticulous attention to detail for KYC Verification processes.
• Strong Communication Skills and Interpersonal Skills for effective Relationship Building.
• Proficiency in Smartphone Usage and Mobile Application Handling for efficient operations.
• A proactive approach and genuine interest in serving the community.

Qualifications

12th Pass

Skills

• Customer Acquisition
• Business Sourcing
• Loan Disbursement
• Loan Collection
• KYC Verification
• Communication Skills
• Interpersonal Skills
• Smartphone Usage
• Mobile Application Handling
• Relationship Building