Field Officer

Aiviue; Khunti; On-site; INR 144,000 - 216,000; Full time

Job summary

Namra Finance Ltd. in Khunti, Jharkhand invites applications for a Field Officer to engage with clients and enable access to financial services.

This permanent, full-time role emphasizes field outreach, KYC compliance, and timely loan disbursement. You will build relationships, source business, and handle smartphone-based tasks such as data entry and reporting while ensuring accurate documentation and timely repayments.

Qualifications

• 0 to 5 years of experience in a relevant field.
• Proficiency in Customer Acquisition and Business Sourcing.
• Ability to conduct thorough KYC Verification processes.
• Experience with Loan Disbursement and Loan Collection activities.
• Strong Communication Skills and Interpersonal Skills.
• Efficient Smartphone Usage and Mobile Application Handling for operational tasks.
• Proven ability in Relationship Building with clients and within the community.
• Proactive approach and commitment to accuracy and diligence.

Responsibilities

• Active customer acquisition and business sourcing within the local community.
• Conduct KYC verification and ensure accurate client documentation.
• Facilitate loan disbursement to eligible customers and monitor repayments.
• Manage loan collection activities to maintain portfolio quality.
• Use smartphone and mobile apps for data entry, transactions, and reporting.

Skills

Customer Acquisition

Business Sourcing

Loan Disbursement

Loan Collection

KYC Verification

Communication Skills

Interpersonal Skills

Smartphone Usage

Mobile App Handling

Relationship Building

Education

12th Pass

Job description

Namra Finance Ltd. is seeking a dedicated and proactive Field Officer to join our team in Khunti, Jharkhand, India. This is a permanent, full-time position, offering a vital opportunity to contribute directly to our mission of financial inclusion and community empowerment. As a Field Officer, you will be at the forefront of our operations, engaging with clients and facilitating access to essential financial services within the local community.

We are looking for an enthusiastic individual with 0 to 5 years of experience, making this an excellent opportunity for both fresh graduates eager to start their career and experienced professionals looking for a new challenge. The role operates on a day shift schedule, ensuring a consistent work-life balance. The annual salary for this position ranges from INR 144,000 to INR 216,000, commensurate with experience and performance.

The Field Officer plays a crucial role in expanding our reach and ensuring the smooth delivery of financial products. Your primary responsibilities will include active customer acquisition and business sourcing, identifying potential clients and introducing them to Namra Finance Ltd.'s offerings. You will be responsible for conducting thorough KYC verification processes, ensuring compliance and accuracy in client documentation. A significant part of your day will involve facilitating loan disbursement to eligible customers and diligently managing loan collection activities, ensuring timely repayments and maintaining healthy portfolio quality. This role requires strong communication skills and interpersonal skills to build and maintain robust relationships with clients, understanding their needs and providing appropriate financial solutions. Furthermore, you will be expected to efficiently utilize smartphone usage and mobile application handling for daily operational tasks, including data entry, transaction processing, and reporting. Your ability to build trust and foster strong relationship building within the community will be paramount to your success and the growth of our organization.

To succeed in this role, candidates should possess excellent communication and interpersonal skills, a strong aptitude for relationship building, and a proactive approach to customer acquisition and business sourcing. Proficiency in smartphone usage and handling mobile applications for operational tasks is essential. A commitment to accuracy in KYC verification, diligence in loan disbursement, and effectiveness in loan collection are also key attributes we seek. If you are a motivated individual passionate about making a tangible impact in financial services and meet these qualifications, we encourage you to apply.

Requirements

• 0 to 5 years of experience in a relevant field.
• Proficiency in Customer Acquisition and Business Sourcing.
• Ability to conduct thorough KYC Verification processes.
• Experience with Loan Disbursement and Loan Collection activities.
• Strong Communication Skills and Interpersonal Skills.
• Efficient Smartphone Usage and Mobile Application Handling for operational tasks.
• Proven ability in Relationship Building with clients and within the community.
• Proactive approach and commitment to accuracy and diligence.

Qualifications

12th Pass

Skills

• Customer Acquisition
• Business Sourcing
• Loan Disbursement
• Loan Collection
• KYC Verification
• Communication Skills
• Interpersonal Skills
• Smartphone UsageMobile Application Handling
• Relationship Building