Field Officer

Aiviue; Dhule; On-site; INR 144,000 - 216,000; Full time

Job summary

Namra Finance Ltd. invites applications for a Field Officer to join our team in Dhule, Maharashtra. This permanent, full-time role operates on a day shift, focusing on customer acquisition, KYC verification, loan disbursement, and collection in the field.

The ideal candidate has 0-5 years experience, strong communication and interpersonal skills, and proficiency with smartphones and mobile apps. On-site work and a customer-centric mindset are essential for success in this position.

Qualifications

• 0.0-5.0 years of relevant experience.
• Strong communication and collaboration skills.
• Problem-solving abilities and attention to detail.
• Ability to work on-site.
• Self-motivated and able to work independently.

Responsibilities

• Proactive Customer Acquisition and Business Sourcing in Dhule and surrounding areas.
• Conduct thorough KYC Verification and collect/verify customer documents.
• Manage end-to-end Loan Disbursement processing for approved loans.
• Contribute to Loan Collection and maintain healthy portfolio quality.
• Build and nurture relationships with clients through effective communication.

Skills

Customer Acquisition

Business Sourcing

Loan Disbursement

Loan Collection

KYC Verification

Communication Skills

Interpersonal Skills

Smartphone Usage

Mobile Application Handling

Relationship Building

Education

12th Pass

Job description

Namra Finance Ltd. is seeking a dedicated and dynamic Field Officer to join our team in Dhule, Maharashtra, India. This is a permanent, full-time position operating on a day shift schedule, where you will play a pivotal role in expanding our reach and serving our community. As a Field Officer, you will be an essentiallink between the company and our valued customers, working from our office base while actively engaging with clients in the field to facilitate financial inclusion and growth.

We are looking for proactive individuals with 0 to 5 years of experience, eager to makea significant impact in the financial services sector. Successful candidates will possess strong Communication Skills and Interpersonal Skills, enabling them to connect effectively with a diverse clientele. Proficiency in Smartphone Usage and Mobile Application Handling is crucial for daily operations, alongside a naturalaptitude for Relationship Building. We value candidates who are self-motivated, customer-centric, and committed to upholding the highest standards of integrity and service.

As a Field Officer at Namra Finance Ltd., you will be at the forefront of our operations, directly impacting our growth and customer satisfaction. Your core responsibilities will include proactive Customer Acquisition and Business Sourcing, identifying and engaging with potential clients in Dhule and surrounding areas to understand their financial needs and introduce them to our diverse range offinancial products. You will be responsible for conducting thorough KYC Verification processes, meticulously collecting and verifying customer documents to ensure compliance and mitigate risks. Furthermore, you will manage the end-to-end process of Loan Disbursement, ensuring timely and accurate processingof approved loans, and subsequently, play a crucial role in Loan Collection, maintaining healthy portfolio quality through diligent follow-ups and customer engagement. Building and nurturing strong, lasting Relationship Building with clients will be paramount, requiring excellent Communication Skills and Interpersonal Skills to foster trust and loyalty. This role also requires adept Smartphone Usage and Mobile Application Handling for efficient data entry, transaction processing, and reporting in the field.

This full-time position offers a competitive annual salary ranging from INR 144,000 to 216,000, commensurate with your experience and performance. Join Namra Finance Ltd. and contribute to a growing organization dedicated to empowering individuals and businesses. If you are a driven individual with a passionfor customer service and community development, we encourage you to apply.

Requirements

• 0.0-5.0 years of relevant experience
• Strong communication and collaboration skills
• Problem-solving abilities and attention to detail
• Ability to work on-site
• Self-motivated and able to work independently

Qualifications

• 12th Pass

Skills

• Customer Acquisition
• Business Sourcing
• Loan Disbursement
• Loan Collection
• KYC Verification
• Communication Skills
• Interpersonal Skills
• Smartphone Usage
• Mobile Application Handling
• Relationship Building