Field Officer

Aiviue; Beed; On-site; INR 144,000 - 216,000; Full time

Job summary

You will guide customers through loan applications, ensure accurate KYC, disburse funds, and manage repayments with empathy. Strong communication, relationship-building, and smartphone-based data tasks are essential to succeed in this field.

Qualifications

• 0 to 5 years of experience in financial services or community engagement.
• Proven ability to drive customer acquisition and source new business.
• Experience with loan disbursement, loan collection and KYC processes.
• Strong communication and interpersonal skills; proficient with mobile apps.

Responsibilities

• Drive customer acquisition and business sourcing in the Beed territory.
• Guide clients through loan application, KYC verification, and disbursement.
• Manage loan collection and maintain positive relationships with clients.

Skills

Customer Acquisition

Business Sourcing

Loan Disbursement

Loan Collection

KYC Verification

Communication Skills

Interpersonal Skills

Smartphone Usage

Mobile Application Handling

Relationship Building

Education

12th Pass

Job description

Namra Finance Ltd. is seeking a dedicated and dynamic Field Officer to join our team in Beed, Maharashtra. This is a permanent, full-time position, operating on a day shift from our office, offering a vital opportunity to contribute to financial inclusion and community development. As a Field Officer, you will be at the forefront of our operations, directly engaging with clients and playing a crucial role in expanding our reach and impact within the local community.

The core purpose of this role is to drive business growth through effective customer acquisition and robust relationship building. You will be instrumental in sourcing new business opportunities, identifying potential clients, and introducing them to Namra FinanceLtd.'s range of financial products. This position requires a proactive individual with a strong commitment to serving our customers and fostering lasting connections that support their financial well-being and our organizational objectives.

Your day-to-day responsibilities will involve a comprehensive range of activities designed to support our clients and operational efficiency. You will actively engage in customer acquisition, identifying and reaching out to prospective clients in the field, explaining our financial products and services clearly and persuasively. A significant part of your role will be dedicated to business sourcing, generating new leads and expanding our client base within your assigned territory. You will guide clients through the loan application process, ensuring all necessary documentation is accurately completed for KYC verification, and facilitate smooth loan disbursement. Furthermore, you will be responsible for diligent loan collection, following up with clients regarding repayments and managing any overdue accounts with professionalism and empathy. Effective communication skills and strong interpersonal skills will be essential as you build and maintain positive relationships with clients, addressing their queries and providing excellent service. You will also be expected to utilize smartphone usage and mobile application handling for various tasks, including data entry, client information management, and operational reporting, ensuring efficient and accurate record-keeping.

Weare looking for candidates with 0 to 5 years of experience, demonstrating a keen interest in financial services and community engagement. A strong aptitude for learning, excellent communication and interpersonal skills, and proficiency in handling mobile applications are essential. The annualsalary for this full-time role ranges from INR 144,000 to INR 216,000, commensurate with experience and performance.

Requirements

• 0 to 5 years of experience in financial services or community engagement.
• Drive business growth through effective Customer Acquisition and Business Sourcing.
• Facilitate Loan Disbursement and diligently manage Loan Collection.
• Ensure accurate KYC Verification for all client documentation.
• Utilize strong Communication Skills and Interpersonal Skills to build and maintain client relationships.
• Demonstrate proficiency in Smartphone Usage and Mobile Application Handling for operational tasks and data management.
• Proactively engage in Relationship Building with clients to foster lasting connections.
• Possess a strong aptitude for learning and be self-motivated.

Qualifications

12th Pass

Skills

• Customer Acquisition
• Business Sourcing
• Loan Disbursement
• Loan Collection
• KYC Verification
• Communication Skills
• Interpersonal Skills
• Smartphone Usage
• Mobile Application Handling
• Relationship Building