Field Executive-RELATIONSHIP BANKING GROUP-RA-Risk Control Unit

Kotak Mahindra Bank; Ludhiana; On-site; INR 450,000 - 650,000; Full time

Job summary

Kotak Mahindra Bank in Ludhiana, India, is seeking a Recovery Executive within the Relationship Banking Group (RBG) Recovery Function. The role focuses on managing delinquent accounts and executing recovery strategies to minimize losses while ensuring regulatory compliance.

The successful candidate will work with relationship managers and legal teams, negotiate repayment plans, coordinate with legal proceedings, and maintain detailed MIS and documentation throughout the recovery process.

Qualifications

• Graduate or postgraduate in Commerce, Finance or Law.
• 2–5 years of experience in credit recovery, collections, or commercial banking operations.
• Experience handling legal recovery cases preferred.

Responsibilities

• Track and manage overdue accounts and initiate recovery action for delinquent commercial banking customers.
• Liaise with relationship managers and legal teams to plan and execute recovery strategies for stressed assets.
• Conduct follow-ups with borrowers for repayment through calls, visits, and formal communication.
• Negotiate and structure repayment plans, settlements, or restructuring in line with bank policies.
• Initiate and monitor legal recovery proceedings (e.g., SARFAESI, DRT, civil suits) where necessary.
• Maintain detailed documentation and MIS related to recovery efforts, court proceedings, and repayment schedules.
• Monitor and report progress of recovery cases to senior management with recommendations for further action.
• Ensure compliance with all internal policies and external regulatory requirements related to loan recovery.

Skills

Credit recovery

Commercial banking

Negotiation

Analytical skills

Communication

MS Office

Banking systems

Education

Commerce/Finance/Law degree

Job description

Job Description:

Job Description (JD) for Recovery Executive in the Relationship Banking Group - Recovery Function

Job Title:

Recovery Executive - Relationship Banking Group (RBG) Recovery Function

Department:

Commercial Banking

Reporting To:

Recovery Manager / Relationship Manager

Job Purpose:

To manage and execute recovery strategies for delinquent and non-performing assets within the Relationship Banking Group portfolio, ensuring timely resolution, minimizing losses, and maintaining regulatory compliance.

Key Responsibilities:

• Track and manage overdue accounts and initiate recovery action for delinquent commercial banking customers.
• Liaise with relationship managers and legal teams to plan and execute recovery strategies for stressed assets.
• Conduct follow-ups with borrowers for repayment through calls, visits, and formal communication.
• Negotiate and structure repayment plans, settlements, or restructuring in line with bank policies.
• Initiate and monitor legal recovery proceedings (e.g., SARFAESI, DRT, civil suits) where necessary.
• Maintain detailed documentation and MIS related to recovery efforts, court proceedings, and repayment schedules.
• Monitor and report progress of recovery cases to senior management with recommendations for further action.
• Ensure compliance with all internal policies and external regulatory requirements related to loan recovery.

Key Skills & Competencies:

• Strong knowledge of commercial banking products and credit processes.
• Understanding of legal recovery procedures and applicable banking laws (e.g., SARFAESI, IBC).
• Negotiation and persuasion skills to deal with defaulting clients.
• Analytical ability to assess repayment capacity and financial restructuring options.
• Good communication and interpersonal skills.
• Proficiency in MS Office and banking systems.

Qualifications & Experience:

• Graduate/Postgraduate in Commerce, Finance, Law, or related field.
• 2-5 years of experience in credit recovery, collections, or commercial banking operations.

Experience in handling legal recovery cases is preferred.