Field Application Engineer

Standex Electronics; Vadodara; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Standex Electronics seeks a Technical Sales Engineer to serve as the critical interface between customers and the organization's engineering, product development, manufacturing, and sales teams. You will translate technical requirements into viable product solutions and drive revenue through technical insight.

The role focuses on applying engineering expertise, managing customer relationships, product customization, problem solving, and training internal teams to ensure successful

Qualifications

• Bachelor's degree in engineering or related field.
• 5+ years of experience in Technical Sales, Application Engineering, Product Support, or Customer Engineering.
• Strong customer-facing, problem-solving, communication, and technical coordination skills.
• Technical Expertise, Application Engineering, Customer Focus, Solution Selling, Problem Solving & Root Cause Analysis, Cross-Functional Collaboration, Presentation & Training Skills, Commercial & Business Acumen

Responsibilities

• Provide in-depth technical knowledge and assistance to customers for standard and custom-engineered products.
• Cultivate and maintain strong customer relationships and ensure effective communication throughout the sales process.
• Facilitate customization and integration of products to meet customer requirements.
• Identify and resolve technical issues and provide troubleshooting support to optimize product performance.
• Collaborate with the sales team to support customer engagements and drive revenue growth.
• Provide training and knowledge sharing sessions to internal teams and customers.

Skills

Technical coordination

Customer facing

Communication

Problem solving

Cross-functional collaboration

Presentation & training

Commercial acumen

Solution selling

Customer focus

5+ years experience

Education

Bachelor's degree in engineering

Job description

The Technical Sales Engineer serves as the critical technical interface between customers and the organization's engineering, product development, manufacturing, and sales teams. The role is responsible for understanding customer applications, translating technical requirements into viable product solutions, and ensuring seamless communication throughout the sales cycle.

This position requires strong technical expertise, customer engagement capabilities, problem-solving skills, and commercial awareness to support business growth. The incumbent will provide application engineering support, facilitate product customization, manage technical discussions, resolve customer challenges, and contribute significantly to achieving business objectives through improved gross margins and revenue generation.

The role acts as a trusted technical advisor to customers while supporting internal stakeholders in delivering innovative, cost-effective, and technically superior solutions.

Technical Expertise & Support

Provide in-depth technical knowledge and assistance to customers for both standard and custom-engineered products with respective product line.

Customer Relationship Management

Cultivate and maintain strong relationships with customers, understanding their needs and ensuring effective communication throughout the sales and support process.

Product Customization and Integration

Facilitate the customization and integration of products to meet customer requirements, ensuring seamless implementation and functionality.

Problem Solving

Identify and resolve technical issues and challenges, offering innovative solutions and troubleshooting support to optimize product performance.

Sales Support and Business Development

Collaborate with the sales team to support customer engagements, identify new business opportunities, and drive revenue growth through technical expertise and solution-oriented approaches.

Training and Knowledge Sharing

Provide training and knowledge sharing sessions to internal teams and customers, ensuring comprehensive understanding of products and technologies for effective utilization and support.

• Bachelor's degree in engineering (Electrical, Electronics, Mechanical, Industrial, or related field).
• 5+ years of experience in Technical Sales, Application Engineering, Product Support, or Customer Engineering.
• Strong customer-facing, problem-solving, communication, and technical coordination skills.
• Technical Expertise
• Application Engineering
• Customer Focus
• Solution Selling
• Problem Solving & Root Cause Analysis
• Cross-Functional Collaboration
• Presentation & Training Skills
• Commercial & Business Acumen