Field Assistant

Bay Mortgage Services; Kolkata; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Bay Mortgage Services is looking for a seasoned Sales Engineer in Kolkata, India, with 3-5 years of proven experience in selling complex technology solutions. You will be responsible for building relationships with customers, delivering technical presentations, and collaborating with sales executives. A Bachelor’s degree in Engineering is required, and an MBA in Sales & Marketing is preferred. The role involves understanding customer needs and ensuring satisfaction. Willingness to travel is also needed.

Qualifications

• 3-5 years proven work experience as a Sales Engineer.
• Technical background in software development & web technologies is preferred.
• Ability to explain & present complex concepts in an easy to understand manner.

Responsibilities

• Identify current & future customer service requirements.
• Prepare & deliver technical presentations explaining products or services.
• Support & partner with sales executives to plan & execute on strategic deals.

Skills

Sales

Technical presentations

Customer relationship management

Complex solutions selling

Education

Bachelor’s degree in Engineering

MBA in Sales & Marketing (preferred)

Job description

We are looking for a seasoned, hardworking individual, with proven experience and passion for selling technology solutions. You will be responsible for selling into new prospects as well as existing customers to ensure high renewal and customer satisfaction levels.

Your responsibilities:

• Identify current & future customer service requirements by establishing rapport with current & potential customer base
• Prepare & deliver technical presentations explaining products or services to customers & prospective customers
• Confer with customers & engineers to assess needs and to determine requirements
• Prepare cost estimates by studying blueprints, plans & related customer documents; consulting with engineers, architects & other technical personnel
• Support & partner with sales executives to plan, prepare & execute on strategic deals in complex sales cycles
• Model the finance business case associated with each sales opportunity
• Successfully match customer pain points/requirements to proposed solutions
• Create and deliver technical presentations and demos that clearly communicate the uniqueness of the value proposition
• Effectively communicate client needs to the technical/R&D team for future product enhancements
• Prepare sales engineering reports by collecting, analyzing & summarizing sales information, engineering & application trends; maintain professional & technical knowledge by attending educational workshops; establishing personal networks; participating in professional societies
• Deliberate on sales engineering effectiveness by identifying short‑term & long‑term issues that need to be addressed

Skill sets/Experience we require:

• 3-5 years proven work experience as a Sales Engineer
• Proven track record of selling complex enterprise solutions
• Ability to forge strong, long‑lasting relationships with senior executives
• Ability to explain & present complex concepts in an easy to understand manner
• Technical background (preferred) with understanding or hands‑on experience in software development & web technologies
• Willingness to travel
• Bachelor’s degree in Engineering
• MBA in Sales & Marketing would be preferred