FBS Senior Claims Operations Specialist

Capgemini; Pune District; Hybrid; INR 400,000 - 600,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Career development and training

Flexible work arrangements (remote/ons

Dynamic and inclusive culture

Private Health Insurance

Pension Plan

Paid Time Off

Training & Development

Job summary

Capgemini in Pune is seeking a back-office claims support associate to manage moderately complex workflows, maintain data integrity, and support process efficiency. You will coordinate with internal teams, assist onboarding and peer guidance, and contribute to continuous improvement initiatives.

Shift timings are 18:30 to 03:30 IST. The role offers flexible work arrangements, health insurance, pension, and ongoing training within a global organisation, with benefits varying by employee level.

Qualifications

• Insurance experience in P&C Claims is mandatory.
• Experience in data entry and document management.
• Ability to handle confidential information and follow procedures.

Responsibilities

• Provide back-office and operational support to claims operations.
• Coordinate with internal teams and support onboarding and peer guidance.
• Contribute to continuous improvement initiatives and ensure data integrity.
• Adhere to established procedures, production standards and confidentiality requirements.

Skills

Communication

Data entry

Document management

Job description

This position provides back-office and operational support to the claims operations by managing moderately complex workflows, ensuring data integrity, and supporting process efficiency and quality outcomes. This role coordinates with internal teams, supports onboarding and peer guidance, and contributes to continuous improvement initiatives. The position follows established procedures, production standards, and confidentiality requirements while contributing to overall operational effectiveness and service quality.

Shift timings - 06:30 PM to 03:30 AM IST

Requirements

Insurance experience mandatory (P&C Claims). Can focus on other insurance sectors as well like- health care insurace, vehicle insurance etc. Insurance experience is targeted here

Good in communication, data entry, document management,

Competitive compensation and benefits package:

• Competitive salary and performance-based bonuses
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

Location Hybrid - Pune, Maharashtra, India