FBS Senior Claims Operations Specialist - sept

Capgemini; Pune District; Hybrid; INR 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and performance‑based bonuses

Comprehensive benefits package

Career development opportunities

Flexible work arrangements

Private Health Insurance

Pension Plan

Paid Time Off

Training & Development

Job summary

Capgemini is seeking a dedicated professional in Maharashtra, India, to provide back-office and operational support to claims operations. The role involves managing complex workflows and ensuring data integrity while contributing to service quality.

Candidates must have insurance experience, strong communication, and effective data entry skills. Benefits include competitive salary, performance bonuses, private health insurance, and opportunities for career development.

Qualifications

• Insurance experience mandatory, especially in P&C Claims.
• Strong communication and data entry skills are essential.

Responsibilities

• Provides operational support to claims operations.
• Manages workflows and ensures data integrity.
• Coordinates with internal teams and supports onboarding.

Skills

Insurance experience

Good communication skills

Data entry skills

Document management skills

Job description

Shift timings

06:30 PM to 03:30 AM IST

Responsibilities

This position provides back‑office and operational support to the claims operations by managing moderately complex workflows, ensuring data integrity, and supporting process efficiency and quality outcomes. The role coordinates with internal teams, supports onboarding and peer guidance, and contributes to continuous improvement initiatives. The position follows established procedures, production standards, and confidentiality requirements while contributing to overall operational effectiveness and service quality.

Requirements

• Insurance experience mandatory (P&C Claims). Can focus on other insurance sectors such as health care insurance and vehicle insurance as well.
• Good communication, data entry, and document management skills.

Benefits

Competitive compensation and benefits package:

• Competitive salary and performance‑based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office‑based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

Note: Benefits differ based on employee level.