FandA Senior Admin Assistant

UPS; Pune District; On-site; INR 300,000 - 420,000; Full time

Job summary

UPS is seeking a Senior Admin Assistant to ensure timely and accurate billing adjustments and corrections across Operations, Customer Service, and Billing teams. You will also set up approval queues, generate periodic rebate reports, and analyze issues to ensure rebates are issued correctly to customers.

The role requires strong Excel, Word, and Outlook proficiency, excellent communication, and the ability to work independently with meticulous attention to detail in a fast-paced environment.

Qualifications

• Graduate or Postgraduate in any discipline.
• Proficient using Microsoft Office Suite (Excel, Word, Outlook).
• Excellent written and verbal communication skills.
• Knowledge of SCS and Freight Forwarding would be an added advantage.

Responsibilities

• Handle timely billing adjustments and processing corrections for various departments.
• Set up approval queues as per requests and run monthly/quarterly/yearly reports.
• Prepare volume discount rebate reports to ensure rebates are accurate for customers.
• Maintain high attention to detail and perform analysis when procedures are not defined.

Skills

Analytical skills

Problem solving

Attention to detail

Customer orientation

Independent work

Education

Graduate or Postgraduate

Tools

Microsoft Office

SCS

Freight Forwarding

Job description

Job Description:

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Job Description - Senior Admin Assistant

Job Summary

This position will be responsible for timely & accurate billing adjustment and processing corrections for Operations, Customer Service, Collections, Billing Control, Business Development, or the external customer as and when there is an issue with the invoice in the system. Setting up of approval queues as per request received & responsible for running monthly, quarterly, and yearly volume discount rebate reports for GFF so the issuance of rebates is accurate for our customers. This position, requires, exceptional attention to detail, problem solving & judgment, basic research and analysis for which procedures may not always exist.

Skills

• Analytical, problem-solving and research skills with an eye for detail.
• Must be resilient when working to resolve billing discrepancies.
• Prompt follow up skills & must be able to work independently.
• Strong Customer Orientation, understanding customer services issues.
• Need to comprehend and cater to respective email requests accordingly.

Prerequisites

• Graduate/ Post graduate in any discipline.
• Proficient using Microsoft Office Suite of tools (Excel, Word, Outlook)
• Excellent written and verbal communication skills.
• Knowledge of "SCS" & "Freight Forwarding" would be an added advantage.

Employee Type:

Permanent

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