Facility Manager - Real Estate (Defence Background Preferred / Require

Pavitra Conbuild; Ghaziabad District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Pavitra Conbuild in Ghaziabad/NCR seeks a seasoned Facility Manager. You will lead administration, security, housekeeping, maintenance, and vendor management across a residential/commercial property, ensuring safety, discipline, and smooth daily operations.

The role requires a Defence background or strong leadership, 5–10 years in administration, security, or estate operations, and hands-on supervision of multi‑discipline teams.

Qualifications

• Defence background with leadership and personnel management.
• 5–10 years in administration, security, or facility operations.
• Graduate preferred; willing to work in Ghaziabad/NCR.

Responsibilities

• Maintain discipline and supervise security, housekeeping, and maintenance staff.
• Oversee contractor and vendor management and ensure service quality.
• Prepare duty rosters, monitor attendance, and optimise manpower.
• Ensure safety, fire protocols, and incident reporting.
• Submit daily inspections and MIS reports.

Skills

Leadership

Discipline

Manpower management

Coordination

Communication

MS Excel

Education

Graduate degree

Tools

MS Excel

Digital reporting

Job description

2. Key Responsibilities

A. Administration and Discipline

• Maintain strict discipline, punctuality, and professional conduct among all deployed personnel.
• Supervise daily activities of security guards, housekeeping staff, maintenance technicians, supervisors, and other service personnel.
• Prepare duty rosters, monitor attendance, ensure adequate manpower deployment, and arrange replacements for absenteeism.
• Establish clear reporting procedures and ensure compliance with management instructions and approved SOPs.

B. Facility Maintenance

• Supervise maintenance of lifts, electrical installations, DG sets, pumps, plumbing, water supply, STP/WTP, fire-fighting systems, lighting, parking areas, and common facilities.
• Conduct daily inspections and ensure that defects, breakdowns, and maintenance complaints are attended to promptly.
• Monitor preventive maintenance schedules and ensure timely servicing of equipment through qualified technical personnel and authorised agencies.
• Maintain inspection registers, breakdown reports, asset registers, and maintenance records.

C. Security and Safety Management

• Monitor security arrangements, access control, visitor management, CCTV surveillance, patrolling, and incident reporting.
• Ensure implementation of emergency response procedures, fire safety protocols, and evacuation arrangements.
• Conduct regular security inspections and identify vulnerabilities or operational lapses.
• Coordinate with police, fire services, and other authorities when required.

D. Housekeeping and General Upkeep

• Ensure cleanliness and upkeep of common areas, basements, parking areas, staircases, lobbies, terraces, and landscaped areas.
• Supervise housekeeping and horticulture agencies and verify manpower deployment and service quality.
• Ensure proper waste management and timely resolution of sanitation-related complaints.

E. Contractor and Vendor Supervision

• Monitor contractors and third-party service providers against agreed scope, manpower deployment, quality standards, and service timelines.
• Verify attendance sheets, deployment records, job completion reports, and supporting documents before recommending vendor bills for approval.
• Report negligence, deficiencies, contractual violations, and repeated service failures to management.
• Ensure that no unauthorised work, expenditure, or contractual commitment is undertaken.

F. Cost Control and Reporting

• Monitor maintenance expenditure, utility consumption, consumables, and inventory.
• Identify avoidable expenditure, wastage, pilferage, and operational inefficiencies and report discrepancies promptly.
• Submit daily inspection reports and periodic MIS reports covering manpower, complaints, maintenance, security, incidents, and pending work.
• Ensure timely closure of complaints and implementation of management directions.

G. Resident and Tenant Coordination

• Handle day-to-day operational complaints of residents, shop owners, tenants, and commercial occupants professionally.
• Coordinate with CRM, Accounts, Maintenance, HR, and other departments for timely resolution of issues.
• Maintain professional conduct, prevent avoidable disputes, and escalatethe sensitive matters to management.

3. Candidate Profile

• Retired Defence Services personnel from the Indian Army, Navy, or Air Force.
• Preference for candidates with experience in administration, logistics, security, estate management, engineering support, or maintenance supervision.
• Demonstrated leadership, discipline, integrity, organisational ability, and command over manpower.

3. Candidate Profile & Eligibility Criteria

• Defence Background: Retired personnel from the Indian Army, Navy, or Air Force. Preference will be given to candidates who have served in JCO, NCO, or equivalent supervisory/administrative ranks and have demonstrated strong leadership and personnel management capabilities.
• Relevant Experience: Preferably 5-10 years of combined service and relevant post-retirement experience in administration, security management, logistics, estate management, facility operations, maintenance supervision, or allied functions.
• Leadership & Discipline: Must possess strong leadership qualities, a disciplined approach, the ability to enforce rules and procedures, and the confidence to supervise and manage a diverse workforce.
• Facility Management Knowledge: Working knowledge of residential society and commercial complex operations, including housekeeping, security, electrical and plumbing maintenance coordination, water supply, DG sets, lifts, fire safety, STP/WTP, parking management, and upkeep of common areas.
• Manpower Management: Ability to manage supervisors, security guards, housekeeping staff, technicians, and outsourced personnel; prepare duty rosters; monitor attendance; and ensure effective manpower utilisation.
• Administrative & Operational Skills: Competent in maintaining registers, inspection checklists, incident reports, complaint records, inventory records, vendor documentation, and daily/monthly MIS reports.
• Vendor & Contractor Management: Experience in supervising outsourced agencies, monitoring service quality, verifying manpower deployment, checking work completion, and reporting deviations from contractual obligations.
• Cost Control & Accountability: Ability to monitor operating expenses, prevent wastage and pilferage, maintain proper records of company assets, and identify opportunities for cost optimisation.
• Communication & Coordination: Good communication and interpersonal skills, with the ability to coordinate effectively with residents, tenants, contractors, employees, local authorities, and senior management.
• Computer Proficiency: Basic working knowledge of MS Excel, email, digital reporting, and computer-based record maintenance.
• Personal Attributes: High integrity, alertness, physical and mental fitness appropriate to the role, sound judgement, problem-solving ability, and a hands-on approach to operational challenges.
• Educational Qualification: Graduate preferred. Candidates with relevant Defence training, technical qualifications, or substantial practical experience may also be considered.
• Location & Availability: Must be willing to work at the assigned residential/commercial property in Ghaziabad/NCR and be available to respond to operational emergencies as reasonably required.
• Age Preference: Preferably 45-55 years, subject to fitness, experience, and suitability for the position.
• Employment Preference: Candidates seeking a stable second career after retirement who are willing to take direct responsibility for day-to-day property operations will be preferred.

Selection Criteria: Candidates will be assessed on their Defence service record, leadership and administrative experience, practical understanding of facility operations, manpower management capabilities, communication skills, and suitability for a hands‑on managerial role.Role & responsibilities