Facility Manager

JLL; Bengaluru; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

JLL is seeking an experienced Facilities Manager to lead the client site FM team and ensure flawless delivery of facilities management services in Bengaluru. You will coordinate with the Account Manager and Client Workplace team to meet quality standards and KPIs, while managing budgets and reporting.

You will act as the primary FM contact, supervise operations, staffing, and development of the facilities team, and drive client satisfaction by maintaining strong vendor relationships and

Qualifications

• Must have effective communication skills with any Bachelor degree and at least 8 years’ experience in the field.
• Strong working knowledge of policies, building maintenance and people management.
• FM expertise to engage with global real estate leadership and drive service delivery.

Responsibilities

• Provide leadership to the Facility Management team on a client site.
• Act as single point of Management Control for FM at the client site.
• Oversee operation, staffing, performance, and development of FM staff.
• Ensure client satisfaction score achieved as per SLA.
• Interface with Client RE team and business units for seamless delivery.
• Develop and implement annual management plans and KPIs as identified by the client.
• Review vendor performance and ensure monthly/quarterly/annual reporting.

Skills

Leadership

Communication

Facilities Management

Vendor Management

Budgeting

Team Management

Education

Bachelor's degree

Job description

Facilities Manager

Work Dynamics

What this job involves:

Executing flawless FM Operations

To be the single point of contact and responsible for facilities management, assisting the Account Manager and the Client Workplace team with the delivery of quality facility management services

Facility Manager is accountable for the achievement of management Plan and all key performance indicators including responsibility for managing the capital and expense budgets.

Operations and maintenance, interface with senior managers in Client real estate / Facility team and business units. Coordination with other key managers with Clients and achieve customer satisfaction.

Key Responsibilities

• Provide the leadership to the Facility Management team on a client site
• Act as single point of Management Control for FM at Client site assigned
• Oversee the operation, staffing, performance, and development of the Facilities Management service delivery staff.
• Ensure client satisfaction score achieved as per SLA
• Have a seamless interface into Client RE team.
• Demonstrate leadership, responsiveness, and creativity.
• Understand the Facilities Management scope and develop client specific processes and procedures in consultation with Account Manager and ensure implementation.
• Support Clients in the implementation of short and long-term projects.
• Develop and implement the annual management plan; accomplish key performance indicators as identified by client.
• Review of vendor performances and suggest
• Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting
• Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning
• Ensure compliance with JLL minimum audit standards.
• Any other additional responsibilities assigned from time to time based on the client scope deliverables

Providing sound leadership to boost results

Ensuring smooth day-to-day operation is a responsibility that requires impeccable leadership skills. You will demonstrate this by overseeing our Fm operations and their scope of work. You will also work closely with everyone across the board--from superiors to peers and subordinates.

Aside from our internal teams, you will also be the main point of contact for our vendors for all maintenance services. Churning out reports will also be part of your mandate. In this role, you will monitor our FM activities and produce daily and weekly summary reports on these activities.

Sound like you? To apply you need to have:

Education & Experience

Must have effective communication skills with any Bachelor degree and at least 8 years’ experience in the field.

Likewise, you must possess a strong working knowledge of policies, building maintenance and people management. Proven expertise in the principles and techniques of carpentry, electrical, plumbing, and general property management may also give you an edge in getting the job.

Working for a global real estate leader like JLL, you must demonstrate FM expertise that will help you go head-to-head with some of the industry’s most brilliant minds.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.