Facilitator BFSI
Tata STRIVE is an established brand in the skill development sector, a division of Tata Community Initiatives Trust which addressing the pressing need of skilling Indias youth for employment, entrepreneurship, and community enterprise. Visit here to know more - www.tatastrive.com
Role
Facilitator BFSI
Objective
To ensure, instruct and facilitate learners in classrooms and workshops. Delivery and continuous improvement of training programs; collating and sharing feedback about the training program; developing reinforcements and evaluating outcomes.
Key Responsibilities
- Demonstrates product & process knowledge, customer service skills, and selling skills specifically required in the BFSI industry.
- Create and maintain a positive and professional learning environment.
- Motivate learners through effective training methodologies both in group and individual classroom dynamics.
- Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training delivery, as per the framework provided.
- Conduct specific training needs assessments to support the design, development, and delivery.
- Monitor and measure the effectiveness of training programs and provide necessary feedback to the corporate team for necessary changes when required.
- Partner with learners in their learning process and ensure a positive impact on the scorecard.
- Performs other related duties as assigned or requested.
- To conduct classroom and practical assessments for the learners and evaluate their performance.
- Must be a leader who sets the standard and expectations through example in his/her conduct, work ethic, integrity, and character.
- Manage the design, delivery, and continuous improvement of training programs as well as ongoing learning opportunities across the organization, in support of the organizations needs.
- Actively participate in the progressive disciplinary process for learners not able to meet or maintain standards of excellence.
- Should be connected to the market to create opportunities for On-Job Training.
Essential Skills
- Training experience proficient in training methodologies used in the BFSI industry, and soft skills (communication skills, critical thinking, time management, team building, etc.).
- On-grounds experience in banking, financial services, or insurance industry.
- High energy, enthusiasm, motivational training style, and strong people skills.
- Excellent creative and conceptual thinking abilities.
- Strong communication skills, both verbal and written. Problem resolution, communication, presentation, facilitation, and influencing skills required.
Location
Center Manager
Chakan, Pune
Qualifications
- Graduate, Certified/Qualified/ Experienced Trainer
- 2 5 Years (minimum 2 years with the Skill Development Industry)
Desired Experience
(years)