F&B Operation Manager

BRAVURA GOLD RESORT; Meerut; On-site; INR 500,000 - 900,000; Full time

Benefits offered by this job

Industry standards

Job summary

BRAVURA GOLD RESORT in Meerut invites an experienced Food & Beverage Manager to lead dining operations and guest experiences. You will coordinate with the Executive Chef, supervise restaurant and banquet teams, and drive training to ensure exceptional service.

The ideal candidate brings 5-7 years in F&B management, strong leadership, and a creative approach to menu and service innovations. Industry-standard practices and guest satisfaction are a focus in this role.

Qualifications

• Excellent knowledge of Food & Beverage and service standards.
• Strong leadership and team-management abilities.
• Creative and innovative approach to guest service.

Responsibilities

• Coordinate with Executive Chef to ensure timely preparation and delivery of meals, adhering to quality and presentation standards.
• Oversee training of restaurant and bar staff in service protocols, wine knowledge, and guest engagement.
• Implement cost-control measures such as portion control and supplier negotiations to maximize profitability.
• Monitor inventory levels of F&B to prevent shortages and reduce waste.
• Collaborate with culinary team to design menus catering to guest preferences and dietary needs.

Skills

F&B knowledge

Leadership

Creativity

Experience 5-7y

Job description

Just 100m from Delhi-Meerut Expressway

One & only Certified 5 Star Property in Meerut

Ranked# 1 on Trip Advisor since 2012

Role & responsibilities

Food and Beverage

• Coordinate with Executive Chef to ensure timely preparation and delivery of meals, adhering to quality and presentation standards.
• Coordinating with Restaurant & Banquet Managers
• Meeting the Banquet & Restaurant Guest regularly
• Training team for upselling
• Familiarity with health and safety regulations, food handling procedures, and sanitation standards to maintain a safe and hygienic food service environment.
• Monitor food and beverage inventory levels to prevent shortages or excess stock, optimizing the use of perishable items.
• Collaborate with the chef and culinary team to design menus that cater to guest preferences, dietary restrictions, and seasonal offerings.
• Oversee the training of restaurant and bar staff in food and beverage service protocols, including wine service, menu knowledge, and customer engagement.
• Implement cost-control measures, such as portion control, waste reduction, and supplier negotiations, to maximize profitability while maintaining food quality.

Team Supervision

• Supervise and coordinate the activities of housekeeping, food and beverage, and other operational departments.
• Provide guidance and support to staff, ensuring they adhere to established procedures and deliver exceptional customer service
• Assist in ensuring that guests receive outstanding service and have a memorable experience during their stay.
• Address guest concerns and resolve issues promptly and professionally.
• Monitor the day-to-day operations of various hotel departments, including check-in/check-out procedures, housekeeping services, and food and beverage outlets.
• Monitor all the other office departments to ensure completion of work and deadlines are met.
• Creating procedures for every department and ensuring they adhere to it.
• Participate in the training and onboarding of new staff members.
• Conduct regular training sessions to improve the skills and knowledge of operational staff.
• Conduct interviews and hire efficient staff.
• Maintain accurate records of operational activities, including guest complaints, maintenance requests, and departmental reports.
• Generate reports and analyze data to identify areas for improvement.
• Follow up with quality control department to conduct regular inspections of guest rooms, public areas, and facilities to ensure cleanliness, safety, and compliance with standards.
• Assist in implementing corrective actions and improvements as needed.
• Assist in managing guest complaints and resolving emergencies in a timely and effective manner.
• Follow established procedures for handling security, safety, and other critical situations.
• Monitor and control inventory levels for supplies, equipment, and amenities used in daily operations.
• Coordinate with relevant departments to ensure adequate stock levels.
• Liaise with suppliers and vendors to ensure timely delivery of goods and services.
• Assist in negotiating contracts and agreements to secure favorable terms.
• Managing fleet of vehicles
• Planning route between each lodge
• Monitoring movement of vehicles and kilometers for fuel and maintenance

Preferred candidate profile

Excellent Knowledge of Food & Beverage- Good leadership skills- Creative & innovative approach towards service- 5 - 7 yrs+ Experience at the Position of Food & Beverage Manager

Perks and benefits

• Industry Standards