F&B Executive

SmartRecruiters, Inc.; Hyderabad; On-site; INR 335,000 - 614,000; Full time

Job summary

Mercure Hyderabad KCP, India is seeking an enthusiastic F&B Executive to oversee daily food and beverage operations across outlets and ensure seamless service during peak periods.

You will monitor inventory, costs, quality standards, and guest satisfaction while leading a team with a focus on professional conduct and collaboration. A hospitality background is essential.

Qualifications

• Required: Bachelor's or Diploma in Hotel Management and 2-3 years in F&B or hospitality.
• Excellent communication and interpersonal skills with a strong customer-focused approach.
• Demonstrated ability to work under stress and in high-pressure situations.
• Strong organizational and time management skills with meticulous attention to detail.
• Knowledge of food safety, hygiene standards, and health regulations.
• Proficiency in inventory management, cost analysis, and basic financial acumen.
• Leadership experience with the ability to motivate and develop team members.
• Preferred: Certifications in Food Safety or Hospitality Management.
• Bilingual proficiency (English and Tamil or other regional languages).
• Experience in multi-outlet or high-volume hospitality settings.
• Track record of improving operational efficiency and guest satisfaction metrics.
• Strong analytical skills to interpret performance data and implement improvements.

Responsibilities

• Assist food and beverage outlets with daily operations, especially during peak service times.
• Maintain knowledge of F&B services, outlets, menu offerings and hotel services.
• Oversee inventory management, cost control, and analyze performance metrics.
• Lead and motivate F&B staff, maintaining high standards of professional conduct.
• Ensure compliance with food safety and hygiene standards across operations.
• Address guest concerns and resolve service-related issues promptly and professionally.
• Coordinate with kitchen, service and management teams to enhance guest experience.
• Monitor service quality and staff performance, providing constructive feedback.
• Perform additional duties and projects as assigned by hotel management.

Skills

Communication

Stress management

Time management

Food safety

Inventory management

Cost analysis

Leadership

Analytics

Bilingual

High-volume operations

Operational efficiency

Guest satisfaction

Education

Bachelor/Diploma in Hotel Management

Certification in Food Safety

Job description

We are seeking an enthusiastic and detail-oriented F&B Executive to join our dynamic team in Mercure Hyderabad KCP, India. In this pivotal role, you will be instrumental in delivering exceptional food and beverage experiences while ensuring seamless operations across all our outlets. As an F&B Executive, you will combine your passion for hospitality with your analytical mindset to drive operational excellence, maintain service standards, and foster a collaborative environment that prioritizes customer satisfaction.

• Assist food and beverage outlets with daily operations, particularly during peak service times, ensuring smooth workflow and efficient service delivery
• Maintain comprehensive knowledge of all F&B services, outlets, menu offerings, and hotel services/features to provide informed support to team members and guests
• Oversee inventory management, cost control, and analyze performance metrics to optimize operational efficiency and profitability
• Lead and motivate F&B staff, fostering a collaborative team environment while maintaining high standards of professional conduct and presentation
• Ensure compliance with food safety, hygiene standards, and organizational policies across all food and beverage operations
• Address guest concerns and resolve service-related issues promptly and professionally, demonstrating empathy and problem-solving skills
• Coordinate with kitchen, service, and management teams to customize solutions and enhance the overall guest experience
• Monitor and evaluate service quality, staff performance, and operational procedures, providing constructive feedback and coaching
• Perform additional duties and special projects as assigned by hotel management, demonstrating flexibility and a goal-oriented approach

Qualifications

**Required Qualifications:**

• Bachelor's degree in Hotel Management or Diploma in Hotel Management
• Minimum 2-3 years of proven experience in F&B operations, management, or hospitality environments
• Excellent communication and interpersonal skills with a strong customer-focused approach
• Demonstrated ability to work effectively under stress and in high-pressure situations
• Strong organizational and time management skills with meticulous attention to detail
• Knowledge of food safety, hygiene standards, and health regulations
• Proficiency in inventory management, cost analysis, and basic financial acumen
• Leadership experience with the ability to motivate and develop team members

**Preferred Qualifications: **

• Certification in Food Safety or Hospitality Management
• Bilingual proficiency (English and Tamil or other regional languages)
• Experience in a multi-outlet or high-volume hospitality setting
• Demonstrated track record of improving operational efficiency and guest satisfaction metrics
• Strong analytical skills with the ability to interpret performance data and implement improvements