F&B Executive

Jones Lang LaSalle Incorporated; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

JLL is seeking a senior F&B Executive in Mumbai to lead cafeteria operations across multiple sites. You will manage large-scale corporate dining, cost control, vendor relationships, and regulatory compliance to ensure top-quality employee meals.

With 5 years of experience, you will drive service excellence, engage stakeholders, and coordinate cross-functional teams to deliver seamless dining experiences while supporting transformation initiatives and dashboards for leadership reviews.

Qualifications

• Bachelor's degree in Hotel Management, Hospitality Management, Food & Beverage Management, or related field.
• 5 years of experience in cafeteria operations management or related F&B leadership roles.
• Certification in Food Safety, HACCP, FSSAI, or equivalent preferred.

Responsibilities

• Manage end-to-end cafeteria and food service operations across assigned sites.
• Drive service excellence, food quality, hygiene, and customer satisfaction initiatives.
• Monitor vendor performance against SLAs, KPIs, and contractual commitments.
• Conduct regular audits of cafeteria operations, food safety standards, and facility readiness.
• Partner with vendors to enhance menu variety, innovation, and employee dining experience.
• Review cafeteria sales, consumption trends, minimum guarantee commitments, and operational efficiencies.
• Lead employee engagement initiatives, feedback programs, food festivals, and promotional activities.
• Ensure compliance with FSSAI, HACCP, health & safety, and company standards.
• Coordinate with Workplace, Procurement, HR, and Business stakeholders for seamless service delivery.
• Drive corrective action plans arising from audits, leadership feedback, and customer concerns.
• Support cafeteria transformation initiatives, technology-enabled ordering solutions, and process improvements.
• Prepare operational reviews, dashboards, business updates, and leadership presentations.
• Manage manpower deployment, infrastructure requirements, and operational readiness for new sites or expansions.

Skills

F&B operations

Vendor management

Food safety

Stakeholder management

Budgeting & KPIs

Analytics & reporting

Excel skills

Education

Bachelor's Degree in Hotel Management/ Hospitality/ F&B Management

Tools

Microsoft Excel

PowerPoint

Reporting tools

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Location: Thane, Mumbai Designation: F&B Executive Educational Qualification: Bachelor's Degree in Hotel Management, Hospitality Management, Food & Beverage Management, or related field. Experience Required: 5 years Shift Timings: General Shift Work Schedule: 6 days/week Notice Period: 1 month/Immediate Joiner Expertise in cafeteria operations management, menu planning and costing, client relationship management, and cafeteria committee coordination Good to have: Certification in Food Safety, HACCP, FSSAI, or equivalent preferred.

Essential Skills

Strong Food & Beverage operations background with experience in large-scale corporate cafeterias, food courts, or institutional catering. Expertise in vendor management and contract governance. Knowledge of food safety, hygiene, statutory compliance, and audit requirements. Strong stakeholder and client management skills. Experience in managing cafeteria budgets, sales performance, and commercial discussions. Ability to analyze consumption trends, customer feedback, and operational KPIs. Excellent communication, presentation, and problem-solving skills. Proficient in Microsoft Excel, PowerPoint, and reporting tools.

Key Responsibilities

Manage end-to-end cafeteria and food service operations across assigned sites. Drive service excellence, food quality, hygiene, and customer satisfaction initiatives. Monitor vendor performance against SLAs, KPIs, and contractual commitments. Conduct regular audits of cafeteria operations, food safety standards, and facility readiness. Partner with vendors to enhance menu variety, innovation, and employee dining experience. Review cafeteria sales, consumption trends, minimum guarantee commitments, and operational efficiencies. Lead employee engagement initiatives, feedback programs, food festivals, and promotional activities. Ensure compliance with FSSAI, HACCP, health & safety, and company standards. Coordinate with Workplace, Procurement, HR, and Business stakeholders for seamless service delivery. Drive corrective action plans arising from audits, leadership feedback, and customer concerns. Support cafeteria transformation initiatives, technology-enabled ordering solutions, and process improvements. Prepare operational reviews, dashboards, business updates, and leadership presentations. Manage manpower deployment, infrastructure requirements, and operational readiness for new sites or expansions.

Location: On-site –Mumbai, MH Scheduled Weekly Hours: 40

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

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