Assistant F&B Manager

Novotel Hotels; Pune District; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Novotel Hotels in Pune seeks an experienced F&B Manager to lead bars, restaurants, in-room dining and events, ensuring consistent, memorable guest experiences aligned with the brand. You will build a high-performing team, oversee budgeting and operations, collaborate with Culinary, Revenue, Sales, Marketing and Rooms, and mentor talent to develop future leaders.

This hands-on role requires coaching on service standards, managing labour costs, maintaining hygiene and safety, and driving growth

Qualifications

• Minimum 3-5 years' experience in an F&B leadership role within luxury hotel or premium hospitality environment.
• Experience managing multiple outlets including restaurants, bars, in-room dining, events, and banqueting.
• Proven track record of building and retaining high-performing teams.
• Experience in budgeting, forecasting, cost control, payroll, inventory management and commercial performance.
• Strong guest focus with service recovery and guest satisfaction expertise.
• Collaboration with Culinary, Revenue, Sales, Marketing and Rooms teams.

Responsibilities

• Lead F&B operations across all outlets and events to deliver consistent, memorable guest experiences.
• Inspire and develop a high-performing team with a culture of professionalism and hospitality.
• Align Floor Managers and drive one-team leadership across outlets.
• Drive departmental performance balancing guest experience with commercial results.
• Collaborate with Executive Chef and Bar Manager to reflect brand and destination in F&B experiences.

Skills

Leadership

Hospitality

Budgeting

People management

Job description

Your Role in the Story

As the F&B Manager you lead the full spectrum of our food and beverage, from bars and restaurants to in-room dining and outlets. You tailor group standards to the local context and make sure every experience feels memorable and true to our brand.

Job Description

Your Role in the Story

As the F&B Manager you lead the full spectrum of our food and beverage, from bars and restaurants to in-room dining and outlets. You tailor group standards to the local context and make sure every experience feels memorable and true to our brand.

You lead a dynamic team and build a culture of service, collaboration and continuous improvement. It’s a hands‑on leadership role for someone who knows F&B and hotel operations deeply, loves developing talent and is at their best on the floor.

Key Responsibilities

• Lead all F&B operations across restaurants, bars, in-room dining, events, and banqueting, ensuring a consistent and memorable guest experience.
• Inspire, develop, and lead a high-performing team, building a culture of professionalism, collaboration, accountability, and genuine hospitality.
• Lead and align all Floor Managers, ensuring unity across outlets and driving operational excellence through one-team leadership.
• Drive departmental performance, balancing exceptional guest experiences with strong commercial results.
• Partner closely with the Executive Chef and Bar Manager to create exceptional food and beverage experiences that reflect brand and destination.
• Lead recruitment, onboarding, training, and talent development, hiring individuals with the right attitude, personality, and potential; in alignment with the P&C team.
• Create development opportunities for the team and build succession plans for future leaders.
• Be present on the floor, leading by example during service, peak periods, VIP visits, and key guest moments.
• Ensure the team has strong product knowledge and can confidently recommend food, wine, cocktails, and experiences.
• Drive guest satisfaction by anticipating needs, resolving concerns, and creating memorable dining experiences.
• Take ownership of guest feedback and service recovery, turning challenges into opportunities to build loyalty and trust.
• Work closely with Revenue, Reservations, Sales, Marketing, and Operations teams to maximise covers, revenue, and guest engagement.
• Lead the planning, coordination, and execution of all events, banquets, private dining experiences, and special activations.
• Work collaboratively with Sales and Events teams to ensure flawless event delivery and commercial success.
• Oversee workforce planning and labour productivity across all outlets.
• Prepare and manage team schedules and rosters, ensuring the right staffing levels are in place at all times.
• Monitor and control overtime costs through effective scheduling, productivity management, and operational planning.
• Manage departmental budgets, payroll, purchasing, inventory, and profitability while maintaining quality standards.
• Monitor guest feedback, market trends, and business performance, implementing improvements where needed.
• Create and support events, activations, and seasonal experiences that enhance the hotel's identity and guest experience.
• Ensure compliance with hygiene, HACCP, health & safety, licensing requirements, and company standards across all F&B operations.
• Build strong relationships with suppliers and local partners, supporting quality, sustainability, and cost efficiency.
• Champion local products, responsible sourcing, and sustainable operating practices.
• Oversee in-room dining standards and operations, ensuring efficient, professional, and personalized service.
• Work collaboratively with all hotel departments to ensure a seamless guest journey.
• Act as a brand ambassador, maintaining strong relationships with guests, VIPs, and returning customers.
• Stay informed on industry trends and continuously seek opportunities to elevate the guest, team, and business experience.

Qualifications

Who We’re Looking For

• Minimum 3-5 years' experience in a F&B leadership role within a luxury hotel, resort, lifestyle hospitality brand, beach club, or premium restaurant environment; with great references.
• Proven experience managing multiple outlets, including restaurants, bars, in-room dining, events, and banqueting operations.
• Strong track record of leading, developing, and retaining high-performing teams in fast-paced, high-volume environments.
• Experience in recruitment, workforce planning, scheduling, and labor cost management.
• Solid understanding of budgeting, forecasting, cost control, payroll, inventory management, and commercial performance.
• Hands‑on experience driving guest satisfaction, service recovery, and operational excellence.
• Experience collaborating with Culinary, Revenue, Sales, Marketing, and Rooms teams to achieve business objectives.
• Experience in luxury lifestyle, boutique, or destination‑led hospitality concepts is a strong advantage.
• Warm, welcomed, inspiring and guest oriented profile.