Expert ServiceNow Business Analyst -ITSM/ITOM (US work hours)

TribolaTech Inc; India; Remote; INR 7,017,544 - 10,526,316; Full time

Job summary

A tech company is seeking an Expert ServiceNow Business Analyst to work remotely in India. Candidates must have hands-on experience with the ServiceNow platform and be able to work US hours from 3 pm to 12 am IST. The role involves translating business needs into functional specifications and requires relevant certifications. Join a dynamic environment to drive ITSM solutions.

Qualifications

• Immediate joiners preferred.
• Experience with ITSM, ITOM, HRSD, or Security Operations modules.

Responsibilities

• Translate business needs into functional specifications and user stories.
• Conduct business process modeling and requirements gathering.
• Document requirements accurately.

Skills

Hands-on experience on ServiceNow Platform

Business process modeling

Requirements gathering

Experience in Agile

Understanding of ITIL/ITSM processes

Education

CSA certification

Agile/Scrum certification (CSM or PMI-ACP)

Job description

Expert ServiceNow Business Analyst -ITSM/ITOM (US work hours)

Expert ServiceNow Business Analyst -ITSM/ITOM (US work hours)

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Direct message the job poster from TribolaTech Inc

Job Title: Expert ServiceNow Business Analyst

Location – 100% Remote in India

Willing to work US hours

Work timings: 3 pm to 12 am IST

Need Techno functional Candidates , Who have hands on experience on ServiceNow Platform

"Need Immediate Joiners only"

Key Responsibilities:

• Translate business needs into functional specifications and user stories.
• Experience with business process modeling, requirements gathering, and documentation
• Good experience in Agile.
• Strong understanding of ITIL/ITSM processes.

ServiceNow modules : ITSM, ITOM, HRSD, or Security Operations (Any of 2 required)

Certifications :

CSA mandatory + any 1 other certification

Agile/Scrum certification (CSM or PMI-ACP) is beneficial.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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