Expert - Purchasing Support

Joinimagine; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Global exposure

Virtual environment

Learning opportunities

Competitive compensation

Job summary

DHL Group is seeking a procurement support professional in Mumbai, APAC, to advise on processes, maintain master data, and support procurement tools to improve efficiency.

The role involves handling complex tasks, supporting regional projects, and working with global teams. Fluency in English, strong analytical skills, and a customer‑oriented mindset are essential for success.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in procurement support roles.
• Fluent in English with strong interpersonal skills.

Responsibilities

• Advise on procurement processes, standards, and policies.
• Master data maintenance and DCS sheet creation/maintenance.
• Support automated processes and regional/global projects.
• Assist with change management, supplier onboarding and training.
• Manage ticketing tools and procurement portal administration.
• Collaborate across internal and global cross‑team support.
• Contribute to digitalization efforts and cost control.
• Drive continuous improvement in procurement tools and processes.

Skills

MS Office Proficiency

Strong analytical skills

Excellent communication

Customer orientation

Teamwork

Conflict resolution

Education

Bachelor's degree or equivalent

Tools

SAP SRM

SAP S/4 Hana

Coupa

Job description

About DHL Group and Procurement:

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

DHL Corporate Procurement is a trustworthy business partner that builds a competitive ecosystem for the DHL Group – SUSTAINABLE, AGILE, CONNECTED, FORWARD LOOKING. We transform the way DHL Group is sourcing products, systems and services from external partners, leveraging modern digital tools and technologies. Our global procurement team is our biggest asset and by focusing on clear priorities, we drive tangible value for our colleagues. As our business keeps growing, we want you in our APAC region.

Ready to immerse yourself in the exciting world of Procurement? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of Procurement colleagues and benefit from a wide range of development opportunities.

We are looking for an immediate, full-time, permanent position in APAC at Mumbai, India.

Job Purpose:

• Advice on procurement processes and performance, standards, tools and best practices required to run effective procurement organization with efficient tools and systems and ensure procurement compliance by developing, implementing and applying policies and guidelines.
• Master data maintenance & DCS Sheet creation/maintenance, Issue handling

Your tasks:

• Carrying out complex and global support tasks in area of the responsibility Procurement
• Monitoring of automated processes and continuous optimization of chatbots
• Escalation and information management in area of responsibility Support Function
• Collaboration in the development of support materials and training documents
• Implementation of control measures for external services
• Conceptual collaboration and coordination of internal and global cross-team support processes
• Administration of the ticket tool and the procurement support portal
• Support of digitalization measures
• Participation in global and regional projects
• Support of test activities regarding the procurement tools and processes used
• Collaboration in regional or global support teams as required
• Drive continuous improvement
• Advise on procurement processes, standards, policies, tools, and best practices
• Support in change management and quality assurance processes and assist with implementation of new suppliers

Your profile:

Education Level:

Bachelor’s Degree or equivalent experience/qualification

Other Competencies:

• Confident handling of the standard software MS-Office Pro (Word, Excel, PowerPoint)
• Knowledge and experience with purchasing tools such as SAP SRM, SAP S/4 Hana, Coupa
• Experience in the area of support
• Convincing and self-confident appearance when dealing with suppliers and divisional colleagues
• Strong customer and service orientation
• Strong interpersonal skills
• Very strong analytical and conceptual skills
• Ability to deal with conflict, work in a team and be assertive
• Awareness of responsibility and costs, precise working methods
• High degree of commitment, ability to work under pressure and mobility (also internationally)
• Fluent in English

Experience Level:

More than 2 years

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.