Expert - Purchasing Support

DHL; Mumbai; On-site; Confidential; Full time

Benefits offered by this job

International environment

Virtual environment

Flexibility

Learning opportunities

Job summary

DHL Group in Mumbai, India, seeks a full-time procurement professional to support APAC operations and drive process excellence across the region.

You'll advise on policies, maintain master data, and coordinate with global teams to optimize procurement tools and standards. The role requires a Bachelor’s degree, 2+ years of experience, fluent English, and experience with SAP SRM, SAP S/4 Hana, and Coupa.

Qualifications

• Bachelor's degree required.
• Experience with SAP SRM, SAP S/4 Hana and Coupa.
• 2+ years in procurement/support or related area.
• Fluent in English with strong interpersonal skills.

Responsibilities

• Advise on procurement processes, standards, and policies.
• Maintain master data and support tooling.
• Handle complex/global procurement tasks and information management.
• Collaborate on regional/global projects and process improvements.
• Support change management and supplier onboarding.

Skills

MS Office Pro

English fluency

Customer service

Analytical thinking

Education

Bachelor’s Degree or equivalent experience/qualification

Tools

SAP SRM

SAP S/4 Hana

Coupa

Job description

Job Description:

About DHL Group and Procurement: DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

DHL Corporate Procurement is a trustworthy business partner that builds a competitive ecosystem for the DHL Group – SUSTAINABLE, AGILE, CONNECTED, FORWARD LOOKING. We transform the way DHL Group is sourcing products, systems and services from external partners, leveraging modern digital tools and technologies. Our global procurement team is our biggest asset and by focusing on clear priorities, we drive tangible value for our colleagues. As our business keeps growing, we want you in our APAC region.

Ready to immerse yourself in the exciting world of Procurement? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of Procurement colleagues and benefit from a wide range of development opportunities.

We are looking for an immediate, full-time, permanent position in APAC at Mumbai, India.

Job Purpose

• Advice on procurement processes and performance, standards, tools and best practices required to run effective procurement organization with efficient tools and systems and ensure procurement compliance by developing, implementing and applying policies and guidelines.
• Master data maintenance & DCS Sheet creation/maintenance, Issue handling

Your tasks

• Carrying out complex and global support tasks in area of the responsibility Procurement
• Monitoring of automated processes and continuous optimization of chatbots
• Escalation and information management in area of responsibility Support Function
• Collaboration in the development of support materials and training documents
• Implementation of control measures for external services
• Conceptual collaboration and coordination of internal and global cross-team support processes
• Administration of the ticket tool and the procurement support portal
• Support of digitalization measures
• Participation in global and regional projects
• Support of test activities regarding the procurement tools and processes used
• Collaboration in regional or global support teams as required
• Drive continuous improvement
• Advise on procurement processes, standards, policies, tools, and best practices
• Support in change management and quality assurance processes and assist with implementation of new suppliers

Your profile

Education Level

• Bachelor’s Degree or equivalent experience/qualification

Other Competencies

• Confident handling of the standard software MS-Office Pro (Word, Excel, PowerPoint)
• Knowledge and experience with purchasing tools such as SAP SRM, SAP S/4 Hana, Coupa
• Experience in the area of support
• Convincing and self-confident appearance when dealing with suppliers and divisional colleagues
• Strong customer and service orientation
• Strong interpersonal skills
• Very strong analytical and conceptual skills
• Ability to deal with conflict, work in a team and be assertive
• Awareness of responsibility and costs, precise working methods
• High degree of commitment, ability to work under pressure and mobility (also internationally)
• Fluent in English

Experience Level

• More than 2 years

We offer

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.