Associate - Finance - PTP

DHL Global Forwarding; Chennai District; On-site; INR 420,000 - 600,000; Full time

Benefits offered by this job

Competitive compensation and incentive

Flexible work arrangements

Generous paid time off

Medical insurance coverage (IN only)

Recognition & Engagement culture

Job summary

DHL Global Forwarding – Finance (P2P) Associate in Chennai invites dynamic professionals to join the Global Service Centre. You will support procure-to-pay activities, including invoice processing and month-end close, within a global logistics environment.

The role emphasizes accuracy, timely processing, and collaboration with cross-functional teams. A Bachelor's degree and 1–3 years in BPO or logistics are preferred. Training and growth opportunities are provided.

Qualifications

• Bachelor's degree; logistics/industrial engineering/management preferred.
• 1–3 years of experience in BPO or logistics.
• Proficient in MS Office.
• Strong English communication, written and verbal.
• Experience with ERPs.

Responsibilities

• Understand documentation requirements for station/country and follow SOPs.
• Meet department SLAs and KPIs as per delivery guidelines.
• Deliver high-quality service with timely, accurate processing.
• Collaborate to improve service and identify best practices.
• Flag challenges to supervisor and business partner promptly.
• Coordinate with stakeholders for regular information flow.

Skills

Effective English communication

Detail oriented

Good logical reasoning

High level of customer centricity

Education

Bachelor's degree

Tools

MS Office

ERP systems

Job description

Join our “Finance – Procure to Pay Team” at DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre!

Job Title: Associate – Finance (P2P)

Job Grade – N

Job Location: Chennai

Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the “Top 20 most admired Shared Services Organizations in 2022” by the independent global Shared Services & Outsourcing Network (SSON).

We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization.

In this role, you will have the opportunity to deliver exceptional service within the Finance - Procure to Pay (P2P) Service line, supporting our DGFF regions and countries globally. The role will involve training to handle various activities including invoice processing, payment processing, query management, scanning and indexing, and managing month-end close activities.

Key Responsibilities

• To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.
• Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
• Deliver a high level of service quality through timely and accurate completion of services.
• Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
• Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
• Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.

Required Skills/Abilities

• Bachelor´s degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
• 1 – 3 years of job experience from BPO or logistics domain - Preferred
• Good knowledge in MS office
• Effective English communication skills, written and verbal
• Exposure to working with Enterprise Resource Platforms (ERPs)
• Detail oriented
• Good logical reasoning skills
• High level of customer centricity

• We recognize and reward your hard work through a competitive compensation and performance-based incentive.
• We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development.
• Flexible work arrangements to support work/life balance.
• Generous paid time off: Privilege (earned leave).
• Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only)
• Recognition & Engagement culture

By joining one of the world's leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe.