Executive workforce management - L2

Wipro; Gurugram District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

A leading technology services firm in Gurugram is seeking an Executive in workforce management to oversee staffing, scheduling, and performance processes. The ideal candidate will have 1-3 years of experience and strong skills in developing strategic forecasts and driving process improvements. This is a full-time position focused on enhancing operational efficiency and achieving optimum performance levels.

Qualifications

• 1-3 years of experience in workforce management.
• Proven ability in staffing, scheduling, and reporting.

Responsibilities

• Develop staffing plans considering skill sets and training.
• Manage rosters and schedule activities for staff.
• Produce high-quality workforce data and internal reports.
• Forecast to ensure accurate scheduling of resources.
• Identify process improvement opportunities.
• Establish communication with operations and product teams.
• Provide feedback on potential risks.
• Ensure efficiency of established procedures.

Job description

Job Description

Role Purpose

Executive workforce management

Responsibilities:

• Staffing: Developing a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training
• Scheduling: Managing rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off
• Reporting: Producing high-quality workforce data and information, and generating internal reports
• Forecasting: Developing strategic and tactical forecasts to ensure resources are scheduled accurately
• Process improvement: Identifying opportunities for process improvement and working with the WFM product team to implement solutions
• Communication: Establishing clear lines of communication with operations and product teams
• Risk management: Providing reviews and feedback on areas of potential risk and threats
• Performance: Ensuring efficiency and currency of established procedures to achieve optimum performance levels

Experience: 1-3 Years

We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Business Development and Sales
• IT Services and IT Consulting