Executive Travel, Meeting & Event Concierge

Cvent; Gurugram District; In loco; INR 4.000.000 - 7.000.000; Tempo pieno

Descrizione del lavoro

Cvent is seeking an experienced Assistant Travel Manager to lead a small team focused on Meetings & Events travel and the Executive Travel program. You will manage high-touch itineraries, complex expense reporting, and cooperate with the India Travel Team to ensure smooth operations across time zones.

You will be responsible for procurement in a defined spend category, creating SOPs, and driving process improvements while maintaining strong executive support and vendor relations.

Competenze

• At least 10+ years in corporate travel with international exposure.
• 5+ years of leadership experience in travel/events/expense management.
• Experience managing meetings/events/trade shows at large scale.
• Experience supporting executives with travel and expense reporting.

Mansioni

• Lead a small team covering Meetings & Events travel, Executive Travel, and expense reporting.
• Oversee strategic travel program and handle high-priority executive itineraries.
• Collaborate with India-based Travel Team to resolve issues and optimize processes.
• Develop SOPs and build trackers/reports to monitor progress and drive improvements.

Conoscenze

Team leadership

Travel program management

Stakeholder management

Negotiation

Time management

Strumenti

SAP Concur

Microsoft Office

Descrizione del lavoro

Location: Gurugram

Shift Timing: US East Coast

Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

About the Role

Cvent is seeking an experienced Assistant Travel Manager to lead a small team that specializes in Meetings & Events travel and supports the company’s Executive Travel program and Executive expense reporting. This is a player-coach role. You will manage and develop team members while personally handling high-touch executive travel, event travel logistics, and complex expense issues. You will partner with Cvent’s Travel Team in India and report to the Director, Business Operations. You will also be responsible for managing procurement for an assigned category of spend.

What You Will Be Doing

• Lead, coach, and develop a small team covering Meetings & Events travel, Executive Travel, and Executive expense reports
• Set priorities, assign work, manage workloads, and hold the team to service levels and deadlines
• Serve as the strategic architect of this travel program and the daily escalation point for complex or time-sensitive requests
• Work hands-on alongside the team, taking on high-priority executive itineraries and event travel directly

Meetings & Events Travel

• Own the unique and tailored strategy and travel coordination for company events, tradeshows, and meetings, including group air, hotel, and ground transportation
• Manage attendee lists, including obtaining Executive-level approvals
• Apply working knowledge of Cvent’s meeting and event products to streamline planning and logistics

Executive Travel and Expenses

• Oversee the Executive Travel program and act as the primary concierge-level contact for executives and their assistants
• Ensure executive expense reports are accurate, policy-compliant, and submitted and approved on time
• Resolve outstanding executive travel and expense issues and bring them to closure

Process, Systems, and Procurement

• Serve as the SAP Concur subject matter expert and administrator
• Review current travel processes and recommend improvements to the Director, Business Operations
• Create and maintain SOPs in partnership with the Travel Assistant Manager, documenting all travel processes
• Build trackers and reporting to monitor progress, then deliver action plans to implement approved recommendations
• Manage the procurement process for an assigned category of spend, including vendor negotiations
• Collaborate with the India-based Travel Team (1 Assistant Manager and 3 agents who support travel for Cvent’s roughly 5,500 employees) to resolve open issues and align processes

What You Need

Required

• 10+ years of corporate travel experience across air, car, and hotel, with significant international application
• 5+ years of experience leading, coaching, or supervising a team (formal or informal) in a travel, events, and expense management
• Experience managing strategic meetings and events or tradeshow programs at a 500 person scale
• Experience supporting executives and their assistants with travel and expense reporting
• Hands-on experience with SAP Concur, including administration or configuration
• Strong negotiation skills and vendor management experience
• Proficiency with the Microsoft Office Suite, and familiarity with Cvent’s meeting and event products
• Excellent organization, attention to detail, and time management, with a track record of meeting deadlines
• Clear, professional communication with executives, peers, and a globally distributed client
• Experience writing SOPs and driving process improvements
• Experience working across time zones with global teams

Who Thrives in This Role

• Comfortable taking direction while self-managing
• Equally at home handling a VIP itinerary and coaching a team member through a process
• Calm, discreet, and service-oriented under pressure