Executive - Telecaller/Business Development

Panacorp Software Solutions; Tirunelveli; On-site; INR 89,000 - 167,000; Full time

Job summary

Panacorp Software Solutions invites a Telecaller to join our R&D team in Tirunelveli, assisting PhD scholars with research support and project guidance. You will manage inbound and outbound calls, share details about our research services, and ensure clear communication with candidates.

The role requires strong English and Tamil communication, basic computer skills, and the ability to work independently to meet daily targets. Freshers or experienced candidates are welcome to apply.

Qualifications

• Degree required; freshers or experienced.
• Strong communication skills in English and Tamil.
• Basic computer skills (MS Word, Excel).

Responsibilities

• Contact potential and existing candidates to explain research assistance services.
• Maintain a record of calls and follow-ups in the database.
• Understand candidate requirements related to PhD or research projects.
• Coordinate with the research and documentation team for service details.
• Achieve daily/weekly communication and conversion targets.
• Provide accurate information and maintain professionalism in all calls.
• Handle inquiries through phone, email, and WhatsApp.

Skills

English-Tamil communication

MS Word

MS Excel

Independent work

Patience

Professionalism

Convincing/Persuasion

Education

Any Degree

Job description

We are looking for a Telecaller to join our Research and Development team, focused on assisting PhD scholars with research support and project guidance. The ideal candidate will handle inbound and outbound calls, provide information about our research services, and maintain effective communication with candidates.

Key Responsibilities

• Contact potential and existing candidates to explain research assistance services.
• Maintain a record of calls and follow-ups in the database.
• Understand candidate requirements related to PhD or research projects.
• Coordinate with the research and documentation team for service details.
• Achieve daily/weekly communication and conversion targets.
• Provide accurate information and maintain professionalism in all calls.
• Handle inquiries through phone, email, and WhatsApp.

Required Skills

• Strong communication and convincing skills in English and Tamil.
• Basic computer knowledge (MS Word, Excel).
• Patience and professionalism in handling research candidates.
• Ability to work independently and meet communication goals.

Qualification

• Any Degree (Freshers or Experienced).