We are seeking a talented individual to join our Strategy team at Mercer. This role will be based in Gurugram and is a hybrid role requiring at least three days a week in the office.
Executive – Strategy, Analytics & Operations
The ideal candidate will maintain calm in a high‑pressure environment and have experience conducting administrative work ensuring operations run smoothly.
- Functional Area: Business Support
- Educational Qualification: Bachelor’s degree or equivalent experience
- Experience: 2‑5 Years
- Location: Gurgaon
Responsibilities
- Calendar & Travel Management: Coordinate scheduling, manage calendars, assist with administrative tasks, and coordinate meetings for senior management.
- Meeting Coordination & Communication: Organize and schedule meetings, conferences, and events; prepare agendas, materials, and presentations.
- Communications: Handle calls, respond to emails, prepare presentations, and interface with clients on behalf of the CEO.
- Data Management & Reporting: Ensure data accuracy across reports and systems; work with Zoho CRM; automate recurring reports.
- Operational Efficiency & Automation: Support processes such as deal desk management, track deal flow and pricing analytics; identify workflow inefficiencies and propose improvements; build scalable processes.
Qualifications
- 1–4 years of experience in analytics, business analysis, operations, or data‑driven roles.
- Curious, execution‑oriented, comfortable in ambiguous environments.
- Willing to learn quickly and take ownership of data and reporting problems.
- Strong communication skills — able to explain numbers to non‑technical stakeholders.
Must‑Have Skills
- Strong working knowledge of SQL.
- Advanced proficiency in Excel (lookups, pivots, formulas; macros a plus).
- Strong analytical thinking with attention to detail.
Nice‑to‑Have
- Prior experience in a B2B SaaS or tech‑enabled business.
- Exposure to automation tools, scripting, or AI‑based productivity tools.
- Understanding of SaaS business workflows (sales funnel, revenue ops, deal cycles).
What makes you stand out
- Excellent verbal and written communication skills; comfortable interfacing with business users.
- Good troubleshooting and technical skills.
- Able to work independently.
Why join our team
- Professional development opportunities, supportive leaders, and an inclusive culture.
- Opportunity to work with talented colleagues to create new solutions and impact clients.
- Benefits and rewards enhancing well‑being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment and aims to attract and retain the best people, embracing diversity across characteristic protected by applicable law.
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