Senior Executive - Strategy

Mercer; Gurugram District; Hybrid; INR 1,000,000 - 1,500,000; Full time

Job summary

Mercer seeks an Executive – Strategy, Analytics & Operations in Gurugram to support the CEO's operations and senior management. The role combines analytics, business analysis and operational support in a high‑pressure environment, requiring 2–5 years of relevant experience and strong communication skills.

The position is hybrid, with at least three days in the office per week. The ideal candidate will manage calendars, travel, meetings, CRM data, reporting and process automation to drive

Qualifications

• Bachelor’s degree or equivalent experience.
• 2–5 years of experience in analytics, business analysis, operations, or data-driven roles.
• Location: Gurgaon (Gurugram)

Responsibilities

• Calendar & Travel Management: coordinate complex scheduling and calendar management; assist with a variety of administrative tasks; flow of information to senior management.
• Meeting Coordination & Communication: organize meetings, prepare agendas, materials, and presentations; interface with clients on behalf of the CEO.
• Data Management & Reporting: ensure data accuracy across reports and systems; track sales, pipeline, and deal metrics in CRM; automate recurring reports.
• Operational Efficiency & Automation: support deal desk management and pricing analytics; identify inefficiencies and propose data-driven improvements.
• Build scalable processes as the business grows.

Skills

SQL

Excel

Data analytics

Communication

Education

Bachelor’s degree or equivalent experience

Tools

Zoho CRM

Job description

We are seeking a talented individual to join our Strategy team at Mercer. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.

Executive – Strategy, Analytics & Operations

The ideal candidate for this role will excel if they can keep calm in a high-pressur environment. The candidate should have some relevant experience to the role that highlights their capability to conduct all the administrative work, making sure the delegate & CEO’s operations run smoothly.

• Functional Area: Business Support
• Educational Qualification: Bachelor’s degree or equivalent experience
• Experience: 2-5 Years
• Location: Gurgaon

We will count on you to:

• Calendar & Travel Management:
• Meticulous control, coordinate complex scheduling and extensive calendar management, assist by performing a variety of administrative tasks, coordinate meetings and flow of information to senior management, as assigned.
• Meeting Coordination & Communication:
• Organize and schedule meetings, conferences, and events. Prepare meetings agendas, materials, and presentations as required.
• Responsible for strong effective communications, including taking calls, responding to emails, preparing effective presentations and interfacing with clients on behalf of the CEO.
• Data Management & Reporting
• Ensure data accuracy, consistency, and hygiene across reports and systems
• Work with CRM data (Zoho CRM preferred) to track sales, pipeline, and deal metrics
• Automate recurring reports and reduce manual reporting effort wherever possible
• Act as a single point of contact for standard business and performance reporting
• Operational Efficiency & Automation
• Support operational processes such as deal desk management, deal flow tracking, and pricing analytics
• Identify inefficiencies in existing workflows and propose data-driven improvements
• Build scalable processes as the business grows

What you need to have:

• 1–4 years of experience in analytics, business analysis, operations, or data-driven roles
• Curious, execution-oriented, and comfortable working in ambiguous environments
• Willing to learn quickly and take ownership of data and reporting problems
• Strong communication skills — able to explain numbers to non-technical stakeholders

Must-Have Skills -

• Strong working knowledge of SQL
• Advanced proficiency in Excel (lookups, pivots, formulas; macros a plus)
• Strong analytical thinking with attention to detail

Nice-to-Have

• Prior experience in a B2B SaaS or tech-enabled business
• Exposure to automation tools, scripting, or AI-based productivity tools
• Understanding of SaaS business workflows (sales funnel, revenue ops, deal cycles)

What makes you stand out:

• Excellent verbal and written communication skills, comfortable interfacing with business users
• Good troubleshooting and technical skills
• Able to work independently

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com , or follow on LinkedIn and X.Mercer Assessments business, one of the fastest-growing verticals within the Mercer brand, is a leading global provider of talent measurement and assessment solutions. As part of Mercer, the world’s largest HR consulting firm and a wholly owned subsidiary of Marsh McLennan—we are dedicated to delivering talent foresight that empowers organizations to make informed, critical people decisions. Leveraging a robust, cloud-based assessment platform, Mercer Assessments partners with over 6,000 corporations, 31 sector skill councils, government agencies, and more than 700 educational institutions across 140 countries. Our mission is to help organizations build high-performing teams through effective talent acquisition, development, and workforce transformation strategies. Our research-backed assessments, advanced technology, and comprehensive analytics deliver transformative outcomes for both clients and their employees. We specialize in designing tailored assessment solutions across the employee lifecycle, including pre-hire evaluations, skills assessments, training and development, certification exams, competitions and more. At Mercer Assessments, we are committed to enhancing the way organizations identify, assess, and develop talent. By providing actionable talent foresight, we enable our clients to anticipate future workforce needs and make strategic decisions that drive sustainable growth and innovation
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.R_336527