Executive/ Sr. Executive (IP Billing) - Accounts & Finance

Max Healthcare

New Delhi

On-site

INR 450,000 - 750,000

Full time

3 days ago

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Job summary

Max Healthcare seeks an Executive/Sr. Executive (IP Billing) in Accounts & Finance to ensure accurate billing and minimize revenue leakage. The role reports to the Senior Manager (IP Billing) and involves strict adherence to billing policies, SOPs, and IRDA/TPA guidelines.

Responsibilities include coordinating across departments, maintaining billing turnaround times, training new team members, and generating reports during night hours to support hospital operations.

Qualifications

Graduate degree required.
2–8 years of relevant experience in healthcare facility.
Strong customer handling and people management abilities.
Knowledge of hospital billing, credit billings and revenue leakage control.
Proficient English and Hindi language skills.

Responsibilities

Ensure strict compliance to billing policy tariffs and SOPs.
Continuously check interim bills of admitted patients.
Ensure IRDA guideline compliance while preparing non-payables in TPA cases.
Maintain Billing & Discharge TAT with timely & accurate bill preparation.
Help in SOPs & HIS improvement for IP Billing.
Coordinate with marketing, IPS, IT, pricing for smooth billing.
Verify PSU/Corporate patient documents and AL for crediting bills.
Lead by example in service orientation and proactive customer handling.
Follow cash/credit/corporate billing and discount instructions.
Prepare TPA approvals as per clauses.
Prepare reports in night hours.

Skills

Proper customer handling

People management

Self-motivated

Knowledge of Hospital Billing

Knowledge of Credit Billings

Control on Revenue leakages

High Customer Focus

Education

Graduate

Job description

JOB DESCRIPTION

I. JOB DETAILS

Executive/Sr. Executive (IP Billing) - Accounts & Finance

Reporting Supervisor

Senior Manager (IP Billing) - Accounts & Finance

II. JOB PURPOSE

To ensure correct billing and focus on revenue leakage.

III. KEY RESPONSIBILITIES

Core Responsibilities

To ensure strict compliance to billing policy / tariffs & SOPs.
To continuously check the interim bills of admitted patients.
To ensure compliance to IRDA guidelines while preparing Non-payables in TPA cases.
To help maintain Billing & Discharge TAT by timely & accurate bill preparation.
Help in creating SOPs & HIS improvement for IP Billing.
Coordinating / Liaoning with other departments i.e marketing, IPS, IT, Pricing cell for better & smooth billing practices.
To check PSU / Corporate patients' documentations / valid AL while crediting the bill.
To lead by example in exhibiting high levels of service orientation and proactive customer handling.
To ensure total familiarity with all instructional manuals and operating procedures applicable to the role.
Assigning packages of Cath lab.
Maintaining discharge register during for discharge flow/TAT
To be well groomed, punctual & adhere to company policies and practices
To follow Cash / Credit / Corporate billing /discount instructions
To ensure timely action on patient queries related to billing queries
Preparing TPA approvals as per given clauses
Reports preparation in night hours.

IV. KEY PERFORMANCE INDICATORS

Measurable Deliverables

Minimum errors in billing.
To be able to train and productively lead a new team to meet established organizational standards.
Less than 1% error in billing and payment recovery.
Ensure dispatch and docketing of all the credit bills as per the stipulated TAT.

V. JOB REQUIREMENTS

Minimum Qualifications

Graduate

Experience

2 to 8 years of relevant experience in healthcare facility.

Behavioural Skills