Role & responsibilities
Business Development & Sales
- Identify and develop new business opportunities in target markets and industries.
- Generate leads, conduct customer visits, and convert opportunities into commercial business.
- Support preparation of commercial proposals, quotations, and negotiations.
- Maintain and strengthen relationships with existing customers.
- Track market trends, competitor activities, and emerging business opportunities.
- Prepare sales forecasts and business development reports.
Customer Relationship Management
- Act as the primary interface between customers and internal teams.
- Understand customer requirements and communicate them effectively within the organization.
- Ensure timely response to customer inquiries, complaints, and requests.
- Support key account management activities and customer retention initiatives.
Internal Coordination
- Coordinate closely with Plant Operations for production planning, order execution, and supply commitments.
- Liaise with R&D and Technical teams for product development, sampling, qualification, and technical discussions with customers.
- Work with Procurement and Supply Chain teams to ensure material availability and project timelines.
- Coordinate with Quality Assurance and Regulatory teams to address customer quality requirements and documentation needs.
- Monitor project progress and ensure timely closure of action items.
Exhibitions, Conferences & Market Development
- Represent the company at industry exhibitions, trade shows, conferences, and technical seminars.
- Plan and coordinate participation in expos and customer events.
- Generate and qualify leads obtained through exhibitions and networking activities.
- Deliver company presentations and promote products and capabilities to prospective customers.
Business Intelligence & Reporting
- Conduct market research and identify new applications, technologies, and customer segments.
- Maintain CRM records and sales activity reports.
- Prepare monthly business development updates and management presentations.
- Support strategic business planning and market expansion initiatives.
Travel Requirements
- Willingness to travel extensively to company plants / R&D for internal co-ordination
- Willingness to travel extensively for customer visits, business meetings, industry exhibitions, and conferences.
- Domestic and international travel as required.
Preferred candidate profile
- Bachelor's Degree in Engineering, Chemistry (Must);
- PGDM in International Business, Sales, or Marketing (Preferred)
- 3-5 years of experience in Business Development, Sales, Technical Sales, or Key Account Management.
Experience in Chemicals, Specialty Chemicals, Battery Materials, Petrochemicals, or Manufacturing industries will be an advantage