Executive/Senior Executive Field Service

2coms; Bengaluru; On-site; INR 300,000 - 400,000; Full time

Job summary

2coms is seeking an Executive/Senior Executive Field Service & Installation to install, service, troubleshoot, and maintain electrical products and industrial equipment across Bangalore, Hyderabad, Chennai, and Pune. The role requires hands-on site work and extensive travel.

The candidate should have 2+ years of relevant experience, strong communication skills, and the ability to coordinate with customers and internal teams to ensure timely service and installation.

Qualifications

• Minimum 2 years of experience in Field Service, Installation, Commissioning, or After-Sales Service.
• Experience in electrical products, heavy machinery, industrial equipment, doors, or related products is preferred.
• Hands-on experience in installation, troubleshooting, maintenance, and site service.
• Basic understanding of electrical and mechanical systems.
• Good communication, customer handling, and problem-solving skills.
• Willingness to travel extensively for field service and installation activities.

Responsibilities

• Handle installation, commissioning, servicing, and maintenance of products at customer sites.
• Attend service calls and resolve technical issues within the defined timelines.
• Troubleshoot electrical and mechanical faults and ensure timely resolution.
• Coordinate with customers and internal teams for service requirements and call closure.
• Support warranty and non-warranty service activities.
• Conduct site inspections and ensure proper installation and product functioning.
• Maintain service reports, installation records, and customer documentation.
• Provide basic technical guidance and product support to customers.
• Ensure high customer satisfaction and adherence to service standards.
• Travel to customer sites as per business requirements.

Skills

Field service

Installation

Commissioning

Troubleshooting

Customer handling

Job description

SUMMARY

• Designation:Executive / Senior Executive Field Service & Installation
  
• Department:After Sales Service
  
• Location: Bangalore,Hyderabad, Chennai, Pune
  
• Experience:Minimum 2 Years
  
• CTC:Up to 4 LPA
  
• Employment Type:Full - Time
  

Job Summary

We are looking for an experiencedField Service & Installation Executivewith hands-on experience in the installation, servicing, troubleshooting, and maintenance ofelectrical products, heavy machinery, doors, or similar industrial equipment.

Key Responsibilities

• Handle installation, commissioning, servicing, and maintenance of products at customer sites.
  
• Attend service calls and resolve technical issues within the defined timelines.
  
• Troubleshoot electrical and mechanical faults and ensure timely resolution.
  
• Coordinate with customers and internal teams for service requirements and call closure.
  
• Support warranty and non-warranty service activities.
  
• Conduct site inspections and ensure proper installation and product functioning.
  
• Maintain service reports, installation records, and customer documentation.
  
• Provide basic technical guidance and product support to customers.
  
• Ensure high customer satisfaction and adherence to service standards.
  
• Travel to customer sites as per business requirements.
  

Requirements

• Minimum2 years of experiencein Field Service, Installation, Commissioning, or After-Sales Service.
  
• Experience inelectrical products, heavy machinery, industrial equipment, doors, or related productsis preferred.
  
• Hands - on experience ininstallation, troubleshooting, maintenance, and site service.
  
• Basic understanding of electrical and mechanical systems.
  
• Good communication, customer handling, and problem-solving skills.
  
• Willingness to travel extensively for field service and installation activities.