Executive-SAP System - IT Infra

Voltas; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Voltas in Mumbai seeks an SAP specialist to provide centralized support across Pan-India for SAP S/4HANA modules, manage user access, and ensure timely issue resolution within business units. You will perform SoD risk analysis using SAP GRC, coordinate with SAP consultants, and execute user acceptance testing to deliver business requirements on time.

You will also prepare MIS reports and dashboards for senior management, and document requirements for dotnet web portals and mobile apps.

Qualifications

• Experience with SAP S/4HANA and support across multiple SAP modules.
• Hands-on with user access management and authorization issues.
• Experience in SAP GRC SoD risk analysis and mitigation.

Responsibilities

• Provide centralized SAP support across Pan-India for PS, MM, SD, and CS modules.
• Manage SAP user access, roles, and authorizations as per security needs.
• Perform SoD risk analysis using SAP GRC and support mitigation activities.
• Coordinate with SAP consultants and perform UAT in SAP S/4HANA.
• Prepare monthly MIS reports and dashboards for senior management.
• Document business requirements for dotnet based web portals and mobile apps.
• Coordinate with technology partners to implement features and process improvements.
• Conduct first-level UAT testing for web/mobile apps and support deployments.
• Provide functional support to business users including master data and login issues.
• Prepare user manuals, SOPs and conduct end-user training.

Skills

SAP S/4HANA

GRC SoD risk analysis

UAT

MIS reporting

Web portal/dotnet liaison

Tools

SAP

SAP GRC

.NET

Job description

KEY RESPONSIBILITIES:

Provide centralized SAP support across Pan-India locations for PS, MM, SD, and CS modules, ensuring smooth business operations and timely issue resolution.

Provide support to the division users including new SAP ID creation and resolution of authorization-related issues.

SAP user access and role management including creation and maintenance of single roles, composite roles, and role assignments in accordance with business and security requirements.

Perform Segregation of Duties (SoD) risk analysis and support mitigation activities for authorization conflicts using SAP GRC (Governance, Risk, and Compliance).

Analyze business requirements, coordinate with SAP consultants, and perform User Acceptance Testing (UAT) in SAP S/4HANA to ensure successful and timely delivery of business requirements.

Preparation of monthly MIS reports for senior management, including Order Book Statements and Dashboard data.

Gather, analyze, and document business requirements for the development and enhancement of dotnet based web portals and mobile applications.

Coordinate with technology partners and development teams to implement new features, enhancements, and process improvements in applications aligned with business objectives and guidelines.

Conduct first-level UAT testing for web and mobile applications, document observations, coordinate with developers for issues resolution and support deployment activities in the production environment.

Provide functional support to business users for web and mobile applications, including master data maintenance, user access management, login-related issues etc.

Preparation of user manuals, SOPs and conduct end-user training sessions to drive effective adoption of business applications.

Manage and support ongoing maintenance of business applications, compliance with audit requirements and continuous process improvement initiatives.