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Nextstudycircle in Mumbai seeks a Sales Support executive to coordinate with the sales team and clients, manage follow-ups on orders, and assist with quotations, invoices, and order processing.
The role includes maintaining customer databases, preparing reports, and collaborating with logistics and finance to ensure timely deliveries and excellent customer service.
MS Office (Word, Excel, Power Point, Outlook)
Micorsoft Excel
Good Skiil of Word and Excel
Coordinate with the sales team and clients , follow-ups, on order.
Prepare and process sales quotations, proposals, purchase orders, and invoices.
Track sales orders, ensure timely deliveries, and update customers on order status.
Maintain and update customer databases, sales records, and reports using CRM tools or Excel.
Support the preparation of sales presentations, reports, and documents.
Respond to customer inquiries, resolve complaints, and elevate issues when necessary.
Collaborate with internal departments like logistics, finance, and customer support for smooth order processing.